Insight Management AgentApplication · Compaq

CVE-1999-1355

HIGH · 7.5 CVSS v2.0 Published 1999-12-31
Fix available
A fix is available. Upgrade to after 4.40 or later.
See remediation →
84/100
Remediation priority · High
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
BMC Patrol component, when installed with Compaq Insight Management Agent 4.23 and earlier, or Management Agents for Servers 4.40 and earlier, creates a PFCUser account with a default password and potentially dangerous privileges.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

The BMC Patrol component creates a local Windows account called 'PFCUser' with a default password when installed alongside Compaq Insight Management Agent 4.23 and earlier or Management Agents for Servers 4.40 and earlier. This account is provisioned with potentially dangerous privileges, creating an easily exploitable default credential vector.

MitigationImmediately change the password for the PFCUser account or disable the account entirely if not required, then verify the account is not exposed to untrusted networks.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Insight Management AgentApplication
Affected:<= 4.20
Management Agents For ServersApplication
Affected:<= 4.40

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Authentication
None
Confidentiality
Partial
Integrity
Partial
Availability
Partial

AV:N/AC:L/Au:N/C:P/I:P/A:P

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Check if Compaq Insight Management Agent is installed
    Open Windows Control Panel > Programs and Features, or run 'wmic product get name,version' to list installed software. Look for 'Compaq Insight Management Agent' and note its version number.
    Affected if The version is 4.20 or lower (e.g., 4.20, 4.10, etc.)
  2. Check if Compaq Management Agents For Servers is installed
    Open Windows Control Panel > Programs and Features, or run 'wmic product get name,version' to list installed software. Look for 'Compaq Management Agents For Servers' and note its version number.
    Affected if The version is 4.40 or lower (e.g., 4.40, 4.30, etc.)
  3. Check if BMC Patrol component is installed
    Open Windows Control Panel > Programs and Features, or run 'wmic product get name' to list installed software. Look for any BMC Patrol component.
    Affected if Any BMC Patrol component is installed alongside either affected Compaq agent.
  4. Check if PFCUser local account exists
    Open Computer Management > Local Users and Groups > Users, or run 'net user' command in Command Prompt. Look for a user account named 'PFCUser'.
    Affected if The PFCUser account exists on the system.
  5. Check PFCUser account privileges
    Right-click the PFCUser account in Computer Management and select Properties, or run 'net user PFCUser' to view account details. Examine the membership in Groups tab.
    Affected if The PFCUser account has elevated privileges such as Administrators group membership or other potentially dangerous rights.

Your system is affected if either Compaq Insight Management Agent <= 4.20 or Compaq Management Agents For Servers <= 4.40 is installed alongside BMC Patrol, and the PFCUser local account exists on the system with default credentials.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 4.40
Interim mitigation

Immediately change the password for the PFCUser account or disable the account entirely if not required, then verify the account is not exposed to untrusted networks.

Fix this in Insight Management Agent Scoped from the published advisory
  • Consultation1.0 h
  • Implementation1.0 h
  • Testing1.0 h
  • Review / QA1.0 h
4.0 hours of engineering $750
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Scan for this in your stack

Free · runs locally
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-1999-1355 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
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