OutlookApplication · Microsoft

CVE-2002-1255

MEDIUM · 5.0 CVSS v2.0 Published 2002-12-18
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
59/100
Remediation priority · Elevated
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Microsoft Outlook 2002 allows remote attackers to cause a denial of service (repeated failure) via an email message with a certain invalid header field that is accessed using POP3, IMAP, or WebDAV, aka "E-mail Header Processing Flaw Could Cause Outlook 2002 to Fail."

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Microsoft Outlook 2002 contains a denial of service vulnerability when processing email messages with certain invalid header fields. When Outlook 2002 accesses affected emails via POP3, IMAP, or WebDAV protocols, the malformed headers cause the application to fail repeatedly. The vulnerability allows remote attackers to crash Outlook by sending specially crafted email messages.

MitigationApply the relevant Microsoft patch for Outlook 2002, or upgrade to a supported version of Microsoft Outlook. Consider implementing email server-side filtering to detect and block messages with malformed headers before delivery to clients.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
OutlookApplication
Affected:= 2002

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Authentication
None
Confidentiality
None
Integrity
None
Availability
Partial

AV:N/AC:L/Au:N/C:N/I:N/A:P

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Check the installed Microsoft Outlook version
    Open Outlook, click Help > About Microsoft Outlook, or check the version in Add/Remove Programs under Microsoft Office. Confirm the version number is exactly 2002 (10.x).
    Affected if The installed version is Microsoft Outlook 2002 (version 10.x)
  2. Identify the email protocol in use
    In Outlook, go to Tools > Email Accounts > View or change existing e-mail accounts. Check whether the account uses POP3, IMAP, or WebDAV protocols to retrieve mail.
    Affected if The account is configured to use POP3, IMAP, or WebDAV protocols
  3. Verify Outlook is configured to automatically process incoming messages
    Check Outlook rules or the preview pane settings. The vulnerability can trigger when Outlook parses headers during message retrieval or when the preview pane displays a malformed message.
    Affected if Preview pane is enabled or Outlook automatically downloads message headers on connect
  4. Assess exposure to external email sources
    Determine if the mail server accepts connections from external/untrusted senders. The flaw is triggered by specially crafted messages from remote attackers.
    Affected if The POP3, IMAP, or WebDAV server receives email from untrusted or external sources

A user is affected if they are running Microsoft Outlook 2002 and receive specially crafted malformed email headers via POP3, IMAP, or WebDAV, causing Outlook to crash or become unresponsive.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply the relevant Microsoft patch for Outlook 2002, or upgrade to a supported version of Microsoft Outlook. Consider implementing email server-side filtering to detect and block messages with malformed headers before delivery to clients.

Fix this in Outlook Scoped from the published advisory
  • Consultation2.0 h
  • Implementation1.0 h
  • Testing2.0 h
  • Review / QA1.0 h
6.0 hours of engineering $1,060
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Scan for this in your stack

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dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2002-1255 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data