Firewall Vpn Appliance 100Hardware / appliance · Symantec

CVE-2002-1937

MEDIUM · 5.0 CVSS v2.0 Published 2002-12-31
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
59/100
Remediation priority · Elevated
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Symantec Firewall/VPN Appliance 100 through 200R hardcodes the administrator's MAC address inside the firewall's configuration, which allows remote attackers to spoof the administrator's MAC address and perform an ARP poisoning man-in-the-middle attack to obtain the administrator's password.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

The Symantec Firewall/VPN Appliance 100 through 200R stores the administrator's MAC address in plaintext within the firewall's configuration file. Attackers can spoof this MAC address and perform ARP poisoning man-in-the-middle attacks to intercept and capture the administrator's authentication credentials.

MitigationContact Symantec for available firmware updates or patches that remove hardcoded MAC addresses. If no update exists, implement network segmentation to isolate the management interface and consider replacing the end-of-life appliance with a supported solution.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Firewall Vpn Appliance 100Hardware / appliance
Affected:all versions
Firewall Vpn Appliance 200Hardware / appliance
Affected:all versions
Firewall Vpn Appliance 200rHardware / appliance
Affected:all versions

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Authentication
None
Confidentiality
None
Integrity
Partial
Availability
None

AV:N/AC:L/Au:N/C:N/I:P/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the appliance model
    Log into the appliance or check hardware labeling to confirm the exact model is a Symantec Firewall/VPN Appliance 100, 200, or 200R
    Affected if The model is any of these three appliances (100, 200, or 200R)
  2. Locate the configuration file
    Access the appliance's configuration backup or configuration file. On this appliance line, configuration files are typically exported via the web management interface or CLI using 'show config' or 'backup' commands
    Affected if You can access a configuration export from the appliance
  3. Search for MAC address entries
    Open the configuration file and search for strings containing MAC address format (XX:XX:XX:XX:XX:XX or XX-XX-XX-XX-XX-XX) in plaintext, particularly entries labeled as admin, administrator, or management MAC
    Affected if A plaintext MAC address appears in the configuration file associated with admin or management roles
  4. Check management interface exposure
    Verify if the appliance's management interface (HTTP/HTTPS admin web UI or management VLAN) is accessible from untrusted networks or the internet
    Affected if The management interface is reachable from networks outside the trusted internal network

If you are running a Symantec Firewall/VPN Appliance 100, 200, or 200R and its configuration file contains a plaintext administrator MAC address accessible to potential attackers on your network, you are affected by this vulnerability.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Contact Symantec for available firmware updates or patches that remove hardcoded MAC addresses. If no update exists, implement network segmentation to isolate the management interface and consider replacing the end-of-life appliance with a supported solution.

Fix this in Firewall Vpn Appliance 100 Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA1.0 h
10.0 hours of engineering $1,750
Get help mitigating

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,800.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2002-1937 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2002-1937 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data