Client SecurityApplication · Symantec

CVE-2007-3800

MEDIUM · 6.0 CVSS v2.0 Published 2007-07-16
Fix available
A fix is available. Upgrade to after 10.1 or later.
See remediation →
62/100
Remediation priority · Elevated
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Unspecified vulnerability in the Real-time scanner (RTVScan) component in Symantec AntiVirus Corporate Edition 9.0 through 10.1 and Client Security 2.0 through 3.1, when the Notification Message window is enabled, allows local users to gain privileges via crafted code.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

This is a local privilege escalation vulnerability in Symantec AntiVirus Corporate Edition 9.0-10.1 and Client Security 2.0-3.1. When the Notification Message window feature is enabled, local attackers can execute crafted code to elevate privileges via the RTVScan real-time scanner component.

MitigationUpgrade to current supported versions of Symantec Endpoint Protection, or disable the Notification Message window feature as a workaround if upgrading is not immediately feasible.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Client SecurityApplication
Affected:<= 3.0= 2.0= 2.1
Norton AntivirusApplication
Affected:<= 10.1= 9.0= 10.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
High
Authentication
Single
Confidentiality
Complete
Integrity
Complete
Availability
Complete

AV:L/AC:H/Au:S/C:C/I:C/A:C

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed Symantec product
    Check for presence of Symantec AntiVirus Corporate Edition, Client Security, or Norton Antivirus by examining installed programs in Add/Remove Programs or querying the Windows Registry at HKLM\SOFTWARE\Symantec\InstalledApps
    Affected if The product name matches any of these: Symantec AntiVirus Corporate Edition, Symantec Client Security, or Norton Antivirus and the version falls within the affected ranges
  2. Determine installed version
    Locate the version information in the Windows Registry under HKLM\SOFTWARE\Symantec\Version or right-click the antivirus system tray icon and select 'About'
    Affected if The installed version is 9.0, 10.0, or 10.1 for Corporate Edition/Norton Antivirus; or 2.0, 2.1, or 3.0/3.1 for Client Security
  3. Verify Notification Message window feature is enabled
    Open the Symantec management console, navigate to Client Configuration, or check the registry key for notification settings under the Symantec product configuration
    Affected if The Notification Message window feature is currently turned ON or set to enabled in the configuration
  4. Confirm RTVScan service is running
    Open Services.msc and locate the 'Symantec AntiVirus' or 'RTVScan' service, or run 'sc query rtvscan' from command prompt
    Affected if The RTVScan real-time scanner service is installed and running on the system

You are affected if any of the listed Symantec products are installed with an affected version AND the Notification Message window feature is enabled AND the RTVScan component is active.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 10.1
Interim mitigation

Upgrade to current supported versions of Symantec Endpoint Protection, or disable the Notification Message window feature as a workaround if upgrading is not immediately feasible.

Fix this in Client Security Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing2.0 h
  • Review / QA1.0 h
9.0 hours of engineering $1,600
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,560.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2007-3800 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2007-3800 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data