Patrol AgentApplication · Bmc

CVE-2008-5982

HIGH · 10.0 CVSS v2.0 Published 2009-01-27
Fix available
A fix is available. Upgrade to after 3.7 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Format string vulnerability in BMC PATROL Agent before 3.7.30 allows remote attackers to execute arbitrary code via format string specifiers in an invalid version number to TCP port 3181, which are not properly handled when writing a log message.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Format string vulnerability in BMC PATROL Agent versions before 3.7.30 allows remote attackers to execute arbitrary code by sending format string specifiers in an invalid version number to TCP port 3181. The vulnerability occurs because user-supplied input is passed unsafely to logging functions without proper sanitization.

MitigationUpgrade BMC PATROL Agent to version 3.7.30 or later. If immediate upgrade is not possible, consider network segmentation to restrict access to TCP port 3181 from untrusted sources.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Patrol AgentApplication
Affected:<= 3.7= 3.2= 3.2.3= 3.2.5= 3.2.7= 3.3.00= 3.4.00= 3.4.11

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Authentication
None
Confidentiality
Complete
Integrity
Complete
Availability
Complete

AV:N/AC:L/Au:N/C:C/I:C/A:C

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm BMC PATROL Agent installation
    Locate the PATROL Agent executable or service. On Windows, check for 'PatrolAgent' service via Services console or 'sc query' command. On Unix/Linux, check for patrolAgent process via 'ps -ef | grep -i patrol' or look in /opt/bmc/Patrol directory.
    Affected if BMC PATROL Agent is not installed on the system.
  2. Identify installed PATROL Agent version
    Run the PATROL Agent with version flag if available (commonly 'patrol -v' or check the executable properties), or examine the product documentation directory for version files. Check Windows Registry under HKLM\SOFTWARE\BMC Software\PATROL\Agent or Unix equivalent configuration files.
    Affected if Installed version is 3.7 or lower, specifically matching any of: 3.2, 3.2.3, 3.2.5, 3.2.7, 3.3.00, 3.4.00, or 3.4.11.
  3. Verify if TCP port 3181 is listening
    Run 'netstat -an | grep 3181' on Unix or 'netstat -an | findstr 3181' on Windows. Alternatively, use 'nmap -p 3181 localhost' or 'telnet localhost 3181' to test connectivity.
    Affected if TCP port 3181 is open and accepting connections.
  4. Check network exposure of port 3181
    Review firewall rules or network configuration to determine if port 3181 is accessible from network addresses other than localhost. Use 'netstat -an' to see binding address (0.0.0.0 means all interfaces).
    Affected if Port 3181 binds to 0.0.0.0 or is accessible from untrusted network segments.

The system is affected if BMC PATROL Agent version 3.7 or lower is installed AND TCP port 3181 is exposed to network attackers.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to a release after 3.7
Interim mitigation

Upgrade BMC PATROL Agent to version 3.7.30 or later. If immediate upgrade is not possible, consider network segmentation to restrict access to TCP port 3181 from untrusted sources.

Recommended fix High confidence

BMC PATROL Agent 3.7.30 or later

  1. Identify the current version of BMC PATROL Agent installed in your environment
  2. Contact BMC Software to obtain the patched version (3.7.30 or later) from their official support channels
  3. Test the upgrade in a non-production environment before deploying to production
  4. Schedule a maintenance window for the upgrade
  5. Stop the Patrol Agent service before upgrading
  6. Install BMC PATROL Agent version 3.7.30 or later
  7. Verify the installation was successful and the service starts properly
  8. Confirm the vulnerability is resolved by reviewing release notes or patch documentation
Caveat Review BMC PATROL Agent 3.7.30 release notes for any configuration or compatibility changes before upgrading

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Patrol Agent Scoped from the published advisory
  • Consultation3.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA2.0 h
12.0 hours of engineering $2,130
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2008-5982 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data