Arcserve Replication And High AvailabilityApplication · Ca

CVE-2010-3984

HIGH · 7.5 CVSS v2.0 Published 2011-01-07
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
84/100
Remediation priority · High
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Buffer overflow in mng_core_com.dll in CA XOsoft Replication r12.0 SP1 and r12.5 SP2 rollup, CA XOsoft High Availability r12.0 SP1 and r12.5 SP2 rollup, CA XOsoft Content Distribution r12.0 SP1 and r12.5 SP2 rollup, and CA ARCserve Replication and High Availability (RHA) r15.0 SP1 allows remote attackers to execute arbitrary code via a crafted create_session_bab operation in a SOAP request to xosoapapi.asmx.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Buffer overflow vulnerability in mng_core_com.dll in CA XOsoft/ARCserve products allows remote attackers to execute arbitrary code via a crafted create_session_bab operation in a SOAP request to the xosoapapi.asmx endpoint.

MitigationApply vendor patches from CA for the affected products (XOsoft Replication/High Availability/Content Distribution r12.0 SP1/r12.5 SP2 and ARCserve RHA r15.0 SP1). Until patched, restrict network access to xosoapapi.asmx or implement WAF rules to block malformed SOAP requests.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Arcserve Replication And High AvailabilityApplication
Affected:= r15.0
Xosoft Content DistributionApplication
Affected:= r12.0= r12.5
Xosoft High AvailabilityApplication
Affected:= r12.0= r12.5
Xosoft ReplicationApplication
Affected:= r12.0= r12.5

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Authentication
None
Confidentiality
Partial
Integrity
Partial
Availability
Partial

AV:N/AC:L/Au:N/C:P/I:P/A:P

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed CA XOsoft/ARCserve products
    Check installed programs in Control Panel or registry for CA XOsoft Replication, CA XOsoft High Availability, CA XOsoft Content Distribution, or CA Arcserve Replication And High Availability
    Affected if Any of these products are installed at versions r12.0, r12.5, or r15.0
  2. Verify xosoft SOAP API endpoint is exposed
    Check if xosoapapi.asmx is accessible on the server - attempt to access http(s)://<server>/xosoapapi.asmx from a browser or curl command
    Affected if The endpoint returns a SOAP service description page (indicating the web service is running and exposed)
  3. Locate and identify mng_core_com.dll version
    Search for mng_core_com.dll in the product installation directory - typical paths may include C:\Program Files\CA\XOsoft\ or C:\Program Files\CA\ARCserve\ - right-click the file, select Properties, and check the Version tab
    Affected if The file exists and corresponds to an unpatched product version (compare the file version against the affected version ranges)
  4. Confirm SOAP create_session_bab operation is available
    Send a test SOAP request to xosoapapi.asmx with a create_session_bab operation - this typically requires network access to the endpoint
    Affected if The service accepts and processes this operation without error, indicating the vulnerable code path is reachable

The system is affected if any CA XOsoft/ARCserve product at version r12.0, r12.5, or r15.0 is installed with the xosoapapi.asmx web service exposed and the vulnerable mng_core_com.dll is present at an unpatched version.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply vendor patches from CA for the affected products (XOsoft Replication/High Availability/Content Distribution r12.0 SP1/r12.5 SP2 and ARCserve RHA r15.0 SP1). Until patched, restrict network access to xosoapapi.asmx or implement WAF rules to block malformed SOAP requests.

Fix this in Arcserve Replication And High Availability Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing6.0 h
  • Review / QA3.0 h
15.0 hours of engineering $2,560
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2010-3984 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
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