FreeticketApplication · Mrcgiguy

CVE-2010-4500

MEDIUM · 6.8 CVSS v2.0 Published 2010-12-08
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
77/100
Remediation priority · High
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Multiple SQL injection vulnerabilities in contact.php in MRCGIGUY (MCG) FreeTicket 1.0.0, when magic_quotes_gpc is disabled, allow remote attackers to execute arbitrary SQL commands via the (1) name, (2) email, (3) subject, and (4) message parameters in a sendmess action. NOTE: the provenance of this information is unknown; the details are obtained solely from third party information.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Multiple SQL injection vulnerabilities exist in contact.php of MRCGIGUY FreeTicket 1.0.0. When magic_quotes_gpc is disabled, remote attackers can inject arbitrary SQL commands through the name, email, subject, and message parameters via the sendmess action. This allows complete database compromise including data exfiltration or modification.

MitigationReplace inline SQL queries with prepared statements/parameterized queries for all user-supplied inputs (name, email, subject, message). Additionally, implement proper input validation and enable magic_quotes_gpc as a temporary defense-in-depth measure until code fixes are applied.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
FreeticketApplication
Affected:= 1.0.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
M
Authentication
None
Confidentiality
Partial
Integrity
Partial
Availability
Partial

AV:N/AC:M/Au:N/C:P/I:P/A:P

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Locate the FreeTicket installation
    Search for contact.php in the web root directory and verify it belongs to MRCGIGUY FreeTicket by checking for FreeTicket branding or documentation files
    Affected if contact.php from FreeTicket 1.0.0 is present on the server
  2. Confirm the FreeTicket version
    Check version files, headers, or any metadata within the FreeTicket installation directory for version 1.0.0
    Affected if The installed version is exactly 1.0.0
  3. Verify contact.php contains the sendmess handler
    Open contact.php and search for code handling the 'sendmess' action or form submission
    Affected if The sendmess action handler exists in contact.php
  4. Check PHP magic_quotes_gpc setting
    Create a PHPinfo page or check existing configuration: create a file with '<?php phpinfo(); ?>' and access it, or check the PHP configuration directly
    Affected if magic_quotes_gpc is disabled (value shows Off or is not set to 1)
  5. Inspect SQL query patterns in contact.php
    Open contact.php and examine how user inputs (name, email, subject, message) are incorporated into SQL queries - look for direct string concatenation without escaping or prepared statements
    Affected if User-supplied parameters are used directly in SQL queries without parameterization

The environment is affected if FreeTicket 1.0.0 is installed, contact.php handles the sendmess action, and the SQL queries directly incorporate user input without prepared statements (especially when magic_quotes_gpc is disabled).

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Replace inline SQL queries with prepared statements/parameterized queries for all user-supplied inputs (name, email, subject, message). Additionally, implement proper input validation and enable magic_quotes_gpc as a temporary defense-in-depth measure until code fixes are applied.

Fix this in Freeticket Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing2.0 h
  • Review / QA1.0 h
9.0 hours of engineering $1,600
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2010-4500 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2010-4500 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data