Maximo Asset ManagementApplication · Ibm

CVE-2011-1394

MEDIUM · 5.0 CVSS v2.0 Published 2012-03-13
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
59/100
Remediation priority · Elevated
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
IBM Maximo Asset Management and Asset Management Essentials 6.2, 7.1, and 7.5; IBM Tivoli Asset Management for IT 6.2, 7.1, and 7.2; IBM Tivoli Service Request Manager 7.1 and 7.2; IBM Maximo Service Desk 6.2; and IBM Tivoli Change and Configuration Management Database (CCMDB) 6.2, 7.1, and 7.2 allow remote attackers to cause a denial of service (memory consumption) by establishing many UI sessions within one HTTP session.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

The vulnerability allows remote attackers to cause memory exhaustion denial of service by establishing multiple UI sessions within a single HTTP session, leading to uncontrolled memory consumption in affected IBM Maximo and Tivoli products.

MitigationApply IBM patches for the affected products and implement session limits/timeouts to restrict the number of UI sessions per HTTP session and prevent memory exhaustion.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Maximo Asset ManagementApplication
Affected:= 6.2= 7.1= 7.5
Maximo Asset Management EssentialsApplication
Affected:= 6.2= 7.1= 7.5
Tivoli Asset Management For ItApplication
Affected:= 6.2= 7.1= 7.2
Trivoli Service Request ManagerApplication
Affected:= 7.1= 7.2
Maximo Service DeskApplication
Affected:= 6.2
Tivoli Change And Configuration Management DatabaseDatabase / datastore
Affected:= 6.2= 7.1= 7.2

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Authentication
None
Confidentiality
None
Integrity
None
Availability
Partial

AV:N/AC:L/Au:N/C:N/I:N/A:P

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the installed Maximo or Tivoli product version
    Access the product's About or System Information page in the web UI (typically at /maximo/about.jsp or via Help > System Information in the client), or check the version.xml file in the installation directory
    Affected if The installed version is exactly 6.2, 7.1, 7.2, or 7.5 for any of the affected products listed in the CVE (Maximo Asset Management, Maximo Asset Management Essentials, Tivoli Asset Management For IT, Tivoli Service Request Manager, Maximo Service Desk, or Tivoli Change And Configuration Management D
  2. Confirm the web UI interface is enabled
    Verify the IBM HTTP Server and Maximo/Tivoli web application are running. Check if port 80/443 or the configured web port is listening and accessible
    Affected if The web UI is exposed and accessible to network users, which is required for the vulnerability to be exploitable
  3. Check for session limit configuration
    Inspect the web.xml deployment descriptor in the application (typically under Maximo.ear/maximouiweb.war/WEB-INF/web.xml) or the maximo.properties file for session management settings such as 'mxe.maxsessions' or similar session throttling parameters
    Affected if Session limit controls are not configured or are set to allow unlimited concurrent UI sessions per HTTP session, leaving the system vulnerable to memory exhaustion from multiple UI session creation

You are affected if you are running any of the listed product versions (6.2, 7.1, 7.2, or 7.5) with the web UI enabled and without configured session limits to restrict multiple UI sessions per HTTP session.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply IBM patches for the affected products and implement session limits/timeouts to restrict the number of UI sessions per HTTP session and prevent memory exhaustion.

Fix this in Maximo Asset Management Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing6.0 h
  • Review / QA4.0 h
22.0 hours of engineering $3,860
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2011-1394 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
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