Maximo Asset ManagementApplication · Ibm

CVE-2011-4816

MEDIUM · 6.5 CVSS v2.0 Published 2012-03-13
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
71/100
Remediation priority · Elevated
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
SQL injection vulnerability in the KPI component in IBM Maximo Asset Management and Asset Management Essentials 6.2, 7.1, and 7.5; IBM Tivoli Asset Management for IT 6.2, 7.1, and 7.2; IBM Tivoli Service Request Manager 7.1 and 7.2; IBM Maximo Service Desk 6.2; and IBM Tivoli Change and Configuration Management Database (CCMDB) 6.2, 7.1, and 7.2 allows remote authenticated users to execute arbitrary SQL commands via unspecified vectors.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

SQL injection vulnerability in the KPI component of IBM Maximo Asset Management and related products (Tivoli Asset Management for IT, Service Request Manager, Service Desk, CCMDB) versions 6.2 through 7.5. Allows remote authenticated users to execute arbitrary SQL commands via unspecified vectors in the KPI reporting/analytics component.

MitigationApply IBM security patches for the affected products. Until patches are available, restrict network access to the KPI component to authorized users only and implement web application firewall rules to detect and block SQL injection attempts.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Maximo Asset ManagementApplication
Affected:= 6.2= 7.1= 7.5
Maximo Asset Management EssentialsApplication
Affected:= 6.2= 7.1= 7.5
Tivoli Asset Management For ItApplication
Affected:= 6.2= 7.1= 7.2
Trivoli Service Request ManagerApplication
Affected:= 7.1= 7.2
Maximo Service DeskApplication
Affected:= 6.2
Tivoli Change And Configuration Management DatabaseDatabase / datastore
Affected:= 6.2= 7.1= 7.2

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Authentication
Single
Confidentiality
Partial
Integrity
Partial
Availability
Partial

AV:N/AC:L/Au:S/C:P/I:P/A:P

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the installed product and version
    Locate the version information for your IBM Maximo or related product. This is typically accessible via the system About page, system properties, or administration console. Determine if the product is Maximo Asset Management, Maximo Asset Management Essentials, Tivoli Asset Management for IT, Service Request Manager, Maximo Service Desk, or Tivoli Change and Configuration Management Database.
    Affected if The installed version matches 6.2, 7.1, 7.2, or 7.5 for any of the affected products listed in the CVE
  2. Verify the KPI component is enabled
    Check whether the KPI (Key Performance Indicator) reporting or analytics module is enabled in your Maximo installation. This may be visible in the system configuration, module list, or application launcher.
    Affected if The KPI component is present and enabled in the system
  3. Confirm remote authenticated access is possible
    Review whether the system allows remote user authentication and network access to the KPI functionality. Check if remote users can authenticate and access the KPI reporting interface.
    Affected if Remote authenticated users can access the KPI component over the network

Your environment is affected if you are running any of the listed products at versions 6.2, 7.1, 7.2, or 7.5 with the KPI component enabled and accessible to remote authenticated users.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply IBM security patches for the affected products. Until patches are available, restrict network access to the KPI component to authorized users only and implement web application firewall rules to detect and block SQL injection attempts.

Fix this in Maximo Asset Management Scoped from the published advisory
  • Consultation8.0 h
  • Implementation16.0 h
  • Testing12.0 h
  • Review / QA4.0 h
40.0 hours of engineering $7,000
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Scan for this in your stack

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dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2011-4816 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data