Support Incident TrackerApplication · Sitracker

CVE-2011-5069

MEDIUM · 6.0 CVSS v2.0 Published 2012-01-29
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
66/100
Remediation priority · Elevated
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Unrestricted file upload vulnerability in incident_attachments.php in Support Incident Tracker (aka SiT!) 3.65 allows remote authenticated users to execute arbitrary code by uploading a file with an executable extension, then accessing it via a direct request to the file in unspecified directory, a different program than CVE-2011-3833.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

The incident_attachments.php file in SiT! 3.65 lacks proper file extension validation during upload, allowing authenticated users to upload files with executable extensions (e.g., .php). These uploaded files can then be directly accessed via web request, enabling arbitrary code execution on the server.

MitigationImplement strict allowlist-based file extension validation, enforce content-type verification, store uploads outside the web root, and disable script execution in upload directories.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Support Incident TrackerApplication
Affected:= 3.65

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
M
Authentication
Single
Confidentiality
Partial
Integrity
Partial
Availability
Partial

AV:N/AC:M/Au:S/C:P/I:P/A:P

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the installed SiT! version
    Check your SiT! installation for the version number, typically found in a version file, about page, or in the application footer
    Affected if The installed version is exactly 3.65 (this specific version is affected)
  2. Locate incident_attachments.php
    Search the web root directory for the file incident_attachments.php
    Affected if The file exists in the web-accessible directory, indicating the vulnerable upload component is present
  3. Determine if file upload functionality is accessible to authenticated users
    Verify whether authenticated (logged-in) users can access the incident_attachments.php upload functionality
    Affected if Authenticated users can access the upload interface without additional restrictions
  4. Check upload directory location
    Examine the web server configuration and application settings to determine where uploaded files are stored relative to the web root
    Affected if Uploaded files are stored within the web root and are directly accessible via HTTP requests
  5. Check for script execution restrictions in upload directories
    Review the web server configuration (e.g., Apache .htaccess, nginx config) for the upload directory to see if script execution is blocked
    Affected if The upload directory allows script execution (e.g., .php files can be executed when accessed directly)
  6. Verify if anonymous or low-privilege authenticated users can upload files
    Test the upload functionality with a standard user account to confirm they can upload files
    Affected if Standard authenticated users have the ability to upload files to the web-accessible directory

You are affected if you are running SiT! version 3.65 with incident_attachments.php accessible to authenticated users and uploads stored in a web-accessible directory that permits script execution.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Implement strict allowlist-based file extension validation, enforce content-type verification, store uploads outside the web root, and disable script execution in upload directories.

Fix this in Support Incident Tracker Scoped from the published advisory
  • Consultation3.0 h
  • Implementation6.0 h
  • Testing3.0 h
  • Review / QA2.0 h
14.0 hours of engineering $2,490
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2011-5069 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2011-5069 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data