Arcserve BackupApplication · Broadcom

CVE-2012-1662

MEDIUM · 5.0 CVSS v2.0 Published 2012-03-22
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
59/100
Remediation priority · Elevated
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
CA ARCserve Backup r12.0 through SP2, r12.5 before SP2, r15 through SP1, and r16 before SP1 on Windows allows remote attackers to cause a denial of service (service shutdown) via a crafted network request.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

CA ARCserve Backup versions r12.0 through r12.5, r15 through r15 SP1, and r16 before SP1 on Windows contain a vulnerability in the backup service that allows remote attackers to cause a denial of service via crafted network requests, resulting in service shutdown.

MitigationApply vendor patches for the specific version (r12.5 SP2, r15 SP2, r16 SP1 or later) or upgrade to a patched release; if immediate patching is not possible, implement network segmentation and firewall rules to restrict unauthorized network access to the ARCserve Backup service ports.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Arcserve BackupApplication
Affected:= r16.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Authentication
None
Confidentiality
None
Integrity
None
Availability
Partial

AV:N/AC:L/Au:N/C:N/I:N/A:P

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify ARCserve Backup is installed
    Check for ARCserve Backup installation by looking in Program Files for 'CA' or 'ARCserve' folders, or use Add/Remove Programs to list installed software
    Affected if CA ARCserve Backup appears in installed programs
  2. Determine installed version
    Locate the version information in the ARCserve installation (typically in About or in the installation directory), or run: cacmd -version or check registry under HKLM\Software\ComputerAssociates\ARCserve\Backup\Base\Product
    Affected if Version is r12.0 through r12.5, r15.0 through r15 SP1, or r16.0 (before SP1)
  3. Confirm backup service is running
    Open Services console (services.msc) and look for 'ARCserve Backup' or 'CAServer' service, or run: net start | findstr "ARCserve"
    Affected if The ARCserve Backup service is currently running and accepting network requests
  4. Check network exposure of service ports
    Run 'netstat -an | findstr LISTENING' to identify ports ARCserve is listening on (common ports: 41524, 41523, 3077, 3078), or review firewall rules for inbound rules allowing traffic to these ports
    Affected if ARCserve service ports are accessible from untrusted networks or the internet

You are affected if CA ARCserve Backup is installed and running a vulnerable version (r12.0-r12.5, r15-r15 SP1, or r16.0 before SP1) with exposed network ports.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply vendor patches for the specific version (r12.5 SP2, r15 SP2, r16 SP1 or later) or upgrade to a patched release; if immediate patching is not possible, implement network segmentation and firewall rules to restrict unauthorized network access to the ARCserve Backup service ports.

Fix this in Arcserve Backup Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing4.0 h
  • Review / QA2.0 h
18.0 hours of engineering $3,200
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2012-1662 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data