RtApplication · Bestpractical

CVE-2012-4734

MEDIUM · 5.0 CVSS v2.0 Published 2012-11-11
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
59/100
Remediation priority · Elevated
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Request Tracker (RT) 3.8.x before 3.8.15 and 4.0.x before 4.0.8 allows remote attackers to conduct a "confused deputy" attack to bypass the CSRF warning protection mechanism and cause victims to "modify arbitrary state" via unknown vectors related to a crafted link.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Request Tracker (RT) versions 3.8.x before 3.8.15 and 4.0.x before 4.0.8 contain a CSRF protection bypass vulnerability. Attackers can exploit a 'confused deputy' attack to bypass the built-in CSRF warning mechanism, allowing remote attackers to trick authenticated users into modifying arbitrary system state via crafted links.

MitigationUpgrade to RT 3.8.15 or 4.0.8 or later to obtain the security patch. Alternatively, review and enforce additional CSRF tokens or same-origin policy controls at the web application firewall level.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
RtApplication
Affected:= 3.8.0= 3.8.1= 3.8.2= 3.8.3= 3.8.4= 3.8.5= 3.8.6= 3.8.7= 3.8.8= 3.8.9= 3.8.10= 3.8.11

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Authentication
None
Confidentiality
None
Integrity
Partial
Availability
None

AV:N/AC:L/Au:N/C:N/I:P/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Check installed RT version
    Log into the RT web interface and look at the footer or navigate to Admin > Tools > System Configuration to find the version number. Alternatively, check the RT version file or run 'perl -MRT -e 'print RT->Version' if command line access is available.
    Affected if The version is 3.8.x before 3.8.15 or 4.0.x before 4.0.8
  2. Verify CSRF protection is enabled
    Examine the RT configuration file (usually RT_SiteConfig.pm or RT_Config.pm) for the CSRF configuration directives. Look for settings like $WebRemoteUserAutocomplete, $RestrictLoginReferrer, or similar CSRF-related parameters.
    Affected if CSRF protection is configured but the version is vulnerable (the bypass only applies when CSRF protection is active)
  3. Check for CSRF token validation in requests
    Inspect HTTP requests and responses when using RT. Examine whether the __Secret token parameter is being passed in forms and validated. Use browser developer tools or proxy to observe form submissions.
    Affected if The __Secret token is present in forms but can be bypassed due to the vulnerability in affected versions
  4. Review referrer validation configuration
    Check the RT configuration for $RefererCheck or $MaxReferer-ageSize settings. This relates to the confused deputy attack vector mentioned in the CVE description.
    Affected if Referrer checking is enabled but vulnerable to bypass in versions before 3.8.15/4.0.8

You are affected if RT is running version 3.8.0 through 3.8.14 or 4.0.0 through 4.0.7 AND CSRF protection or referrer validation is enabled.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Upgrade to RT 3.8.15 or 4.0.8 or later to obtain the security patch. Alternatively, review and enforce additional CSRF tokens or same-origin policy controls at the web application firewall level.

Fix this in Rt Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing4.0 h
  • Review / QA2.0 h
12.0 hours of engineering $2,080
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2012-4734 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
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