RtApplication · Bestpractical

CVE-2012-4884

MEDIUM · 5.0 CVSS v2.0 Published 2012-11-11
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
59/100
Remediation priority · Elevated
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Argument injection vulnerability in Request Tracker (RT) 3.8.x before 3.8.15 and 4.0.x before 4.0.8 allows remote attackers to create arbitrary files via unspecified vectors related to the GnuPG client.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Request Tracker versions 3.8.x before 3.8.15 and 4.0.x before 4.0.8 contain an argument injection vulnerability in the GnuPG client integration. Attackers can craft malicious arguments passed to GnuPG, allowing creation of arbitrary files on the system. This stems from insufficient sanitization of user-supplied input before being passed as arguments to the GnuPG binary.

MitigationUpgrade Request Tracker to version 3.8.15, 4.0.8, or later to obtain the patched version. If immediate patching is not possible, consider disabling GnuPG encryption features until the upgrade can be performed.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
RtApplication
Affected:= 3.8.0= 3.8.1= 3.8.2= 3.8.3= 3.8.4= 3.8.5= 3.8.6= 3.8.7= 3.8.8= 3.8.9= 3.8.10= 3.8.11

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Authentication
None
Confidentiality
None
Integrity
Partial
Availability
None

AV:N/AC:L/Au:N/C:N/I:P/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed Request Tracker version
    Check the RT version file or use the RT command line tool (rt --version) to determine the exact version number installed in your environment
    Affected if The installed version is 3.8.0 through 3.8.11, or any 3.8.x version before 3.8.15, or any 4.0.x version before 4.0.8
  2. Confirm GnuPG integration is enabled
    Inspect the RT configuration file (usually RT_SiteConfig.pm) for GnuPG-related settings such as $GnuPGPath, EnableGnuPG, or GnuPG options. Also check if GnuPG is actively used in any RT Scrips or templates
    Affected if GnuPG encryption or signing features are enabled or configured in the RT installation
  3. Verify GnuPG binary is accessible to RT
    Check that the GnuPG binary is installed on the system and accessible to the web server user that runs RT. Look for the gpg or gpg2 binary in the configured path
    Affected if GnuPG binaries are present and RT is configured to use them for email encryption or signing operations
  4. Review recent RT activity logs
    Examine RT logs for any suspicious GnuPG-related entries that might indicate exploitation attempts, particularly unusual file creation or modification operations
    Affected if Log entries show unexpected file creation or argument patterns in GnuPG command executions

Your environment is affected if you run Request Tracker versions 3.8.0-3.8.11 (or any 3.8.x below 3.8.15) or 4.0.x below 4.0.8 AND have GnuPG encryption features enabled and configured.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Upgrade Request Tracker to version 3.8.15, 4.0.8, or later to obtain the patched version. If immediate patching is not possible, consider disabling GnuPG encryption features until the upgrade can be performed.

Fix this in Rt Scoped from the published advisory
  • Consultation2.0 h
  • Implementation1.0 h
  • Testing2.0 h
  • Review / QA1.0 h
6.0 hours of engineering $1,060
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2012-4884 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
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