Hdx Video End PointsApplication · Polycom

CVE-2012-6610

HIGH · 8.8 CVSS v3.1 Published 2020-01-28
Fix available
A fix is available. Upgrade to 2.7.1.j / 3.0.4 or later.
See remediation →
94/100
Remediation priority · Urgent
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Polycom HDX Video End Points before 3.0.4 and UC APL before 2.7.1.J allows remote authenticated users to execute arbitrary commands as demonstrated by a ; (semicolon) to the ping command feature.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

OS command injection vulnerability in the ping feature of Polycom HDX Video End Points (before 3.0.4) and UC APL (before 2.7.1.J). Authenticated remote attackers can execute arbitrary OS commands by injecting shell metacharacters (semicolon) into the ping parameter.

MitigationUpgrade Polycom HDX endpoints to firmware 3.0.4 or later, and UC APL to 2.7.1.J or later. Until patched, restrict management interface access to trusted networks and limit ping feature usage.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Hdx Video End PointsApplication
Affected:< 3.0.4
Uc AplApplication
Affected:< 2.7.1.j

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify Polycom device model and firmware version
    Access the device web interface and check the system information page, or use SNMP/CLI to query the firmware version. Common paths: Administration > System Information or via CLI command 'show system'
    Affected if The firmware version is below 3.0.4 for HDX devices or below 2.7.1.J for UC APL devices
  2. Confirm the device has web management interface enabled
    Check if the HTTP/HTTPS management interface is enabled on the device. This is typically found in Network > Management > Web Server settings or via CLI 'show network'
    Affected if The web management interface is enabled and accessible on the network
  3. Verify ping feature accessibility
    Locate the ping diagnostic tool in the device web interface (usually under Diagnostics > Network or Administration > Tools). Confirm this feature is available to authenticated users
    Affected if The ping feature is present and accessible to authenticated users on the management interface
  4. Assess network exposure of management interface
    Determine if the web management port (typically 80/443) is exposed to untrusted networks. Review firewall rules and network segmentation for the device IP address
    Affected if The management interface is reachable from untrusted or external networks

You are affected if you have a Polycom HDX device with firmware < 3.0.4 or UC APL with firmware < 2.7.1.J, and the web management interface with the ping feature is accessible on your network.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 2.7.1.j / 3.0.4 or later
Fixed in 2.7.1.j3.0.4
Interim mitigation

Upgrade Polycom HDX endpoints to firmware 3.0.4 or later, and UC APL to 2.7.1.J or later. Until patched, restrict management interface access to trusted networks and limit ping feature usage.

Fix this in Hdx Video End Points Scoped from the published advisory
  • Consultation6.0 h
  • Implementation12.0 h
  • Testing8.0 h
  • Review / QA4.0 h
30.0 hours of engineering $5,280
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $8,448.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2012-6610 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2012-6610 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data