Support ToolsApplication · Oracle

CVE-2013-1495

MEDIUM · 6.9 CVSS v2.0 Published 2013-03-18
Fix available
A fix is available. Upgrade to after 4.3.2 or later.
See remediation →
74/100
Remediation priority · Elevated
No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
asr in Oracle Auto Service Request in Oracle Support Tools before 4.3.2 allows local users to modify arbitrary files via a symlink attack on a predictable filename in /tmp.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

A symlink attack vulnerability in the asr component of Oracle Auto Service Request (Oracle Support Tools) versions before 4.3.2 allows local users to modify arbitrary files on the system by exploiting a predictable temporary filename in /tmp.

MitigationUpgrade Oracle Auto Service Request to version 4.3.2 or later which addresses the symlink vulnerability. As a compensating control, restrict or eliminate world-writable permissions on /tmp to reduce the attack surface.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Support ToolsApplication
Affected:<= 4.3.2

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
M
Authentication
None
Confidentiality
Complete
Integrity
Complete
Availability
Complete

AV:L/AC:M/Au:N/C:C/I:C/A:C

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Check if Oracle Auto Service Request is installed
    Look for the Oracle ASR installation directory or check for the 'asr' component in Oracle inventory files. Common locations: $ORACLE_HOME/asr or /opt/oracle/asr. On Windows, check Program Files for Oracle Auto Service Request.
    Affected if Oracle Auto Service Request software is present on the system
  2. Determine the installed ASR version
    Run the ASR version command or check the version file in the ASR installation directory. Typical command: 'asr version' or inspect version.info, oradomain.xml, or similar metadata files in the ASR home directory.
    Affected if Installed version is lower than 4.3.2 (versions before the fix)
  3. Verify /tmp directory permissions
    Run 'ls -ld /tmp' to check if the /tmp directory is world-writable (permissions should not be 'drwxrwxrwt'). The vulnerability requires /tmp to be world-writable for the symlink attack to succeed.
    Affected if The /tmp directory has world-writable permissions (mode 1777 or similar open permissions)
  4. Inspect /tmp for suspicious symlinks with predictable ASR-related names
    List files in /tmp that may be created by ASR, looking for predictable temporary filenames or symlinks (e.g., files named with patterns like 'asr_tmp_*' or similar temporary file constructs). Use 'ls -la /tmp | grep -i asr'.
    Affected if Symlinks or temporary files exist in /tmp that point to sensitive system locations and were created by the ASR process

You are affected if Oracle Auto Service Request is installed with a version before 4.3.2 AND the /tmp directory retains world-writable permissions, allowing the symlink attack to succeed.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 4.3.2
Interim mitigation

Upgrade Oracle Auto Service Request to version 4.3.2 or later which addresses the symlink vulnerability. As a compensating control, restrict or eliminate world-writable permissions on /tmp to reduce the attack surface.

Fix this in Support Tools Scoped from the published advisory
  • Consultation2.0 h
  • Implementation3.0 h
  • Testing2.0 h
  • Review / QA1.0 h
8.0 hours of engineering $1,420
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,272.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2013-1495 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2013-1495 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data