Debian LinuxOperating system · Debian
CVE-2013-2625
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedAn Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0.8. Access rights by the object linking mechanism is not verified
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceAn access bypass vulnerability in OTRS allows users to access linked objects without proper access rights verification through the object linking mechanism, potentially exposing sensitive data to unauthorized users.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data
Debian LinuxOperating system
= 8.0= 9.0= 10.0>= 2.0.0, < 2.0.8>= 2.1.0, < 2.1.4>= 2.2.0, < 2.2.3>= 3.0.0, < 3.0.19>= 3.1.0, < 3.1.14> 3.2.0, < 3.2.4>= 3.0.0, < 3.0.7>= 3.1.0, < 3.1.8>= 3.2.0, < 3.2.3= 12.2= 12.3CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- None
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- Low
- Integrity
- Low
- Availability
- None
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Identify OTRS versionCheck the version file in the OTRS installation directory (e.g., Kernel/Config.pm or a VERSION file) or access the web interface at Admin > System Administration > System InformationAffected if The installed version falls within any of the following ranges: FAQ 2.0.0-2.0.7, 2.1.0-2.1.3, 2.2.0-2.2.2; Help Desk 3.0.0-3.0.18, 3.1.0-3.1.13, 3.2.1-3.2.3; ITSM 3.0.0-3.0.6, 3.1.0-3.1.7, 3.2.0-3.2.2
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Confirm OTRS product typeDetermine whether the installation is OTRS Help Desk, OTRS ITSM, or OTRS FAQ by inspecting the installed modules or checking the product name in the web interface header or about pageAffected if The product is Help Desk, ITSM, or FAQ and the version is in the affected ranges from step 1
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Check if object linking is in useReview the OTRS configuration file (Kernel/Config.pm) for LinkObject settings or inspect the database for any entries in the link_relation table, or check if users have access to the LinkObject module in Admin > Role > GroupsAffected if The object linking feature (LinkObject) is enabled and functional in the OTRS installation
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Verify access control configurationExamine the group and role permissions in Admin > Role > Groups to determine if users with limited access can view linked objects, or inspect the LinkObject.pm module for access control logicAffected if Users with restricted permissions can potentially access linked objects through the linking mechanism
A user is affected if they run OTRS Help Desk, ITSM, or FAQ in any of the vulnerable version ranges AND have the object linking feature enabled, allowing unauthorized access to linked resources.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor data2.0.82.1.42.2.3
Upgrade OTRS to patched versions: Help Desk 3.2.4/3.1.14/3.0.19, ITSM 3.2.3/3.1.8/3.0.7, or FAQ 2.2.3/2.1.4/2.0.8.
Fix this in Debian Linux
Scoped from the published advisory
- Consultation2.0 h
- Implementation8.0 h
- Testing6.0 h
- Review / QA2.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $4,960.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2013-2625 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2013-2625 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data