Prime Central For Hosted Collaboration SolutionApplication · Cisco
CVE-2013-5562
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedThe ITM web server in Cisco Prime Central for Hosted Collaboration Solution (HCS) allows remote attackers to cause a denial of service (temporary HTTP service outage) via a flood of TCP packets, aka Bug ID CSCuh36313.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceThe ITM web server in Cisco Prime Central for HCS is vulnerable to a denial of service attack via TCP packet flood. Attackers can send a flood of TCP packets to cause a temporary HTTP service outage. This is a classic resource exhaustion attack where the web server cannot handle the volume of incoming connections.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data
Prime Central For Hosted Collaboration SolutionApplication
all versionsCVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Authentication
- None
- Confidentiality
- None
- Integrity
- None
- Availability
- Partial
AV:N/AC:L/Au:N/C:N/I:N/A:P
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Confirm Cisco Prime Central for HCS installationCheck system inventory or installed software list for 'Cisco Prime Central for HCS' or 'Cisco Prime Central for Hosted Collaboration Solution'Affected if The product is installed on the system
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Verify ITM web server component is runningCheck for processes or services related to ITM (Intelligent Management) or the web server component. Review running services on the host using 'services.msc' or 'systemctl' depending on OSAffected if The ITM web server process is active and listening on network ports
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Assess network exposure of the web serverIdentify which network interfaces and IP addresses the ITM web server is bound to. Use 'netstat -an | grep LISTEN' or similar to find listening HTTP/HTTPS ports associated with the productAffected if The ITM web server is bound to publicly accessible network interfaces or DMZ-facing IPs
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Check for external accessibilityFrom an external network perspective, verify if the ITM web server ports (typically 80/443) are reachable from untrusted networks using port scanning or connectivity testsAffected if The web service ports are exposed to untrusted/external networks without perimeter filtering
If Cisco Prime Central for HCS is installed and its ITM web server is network-accessible without adequate rate limiting or flood protection at the perimeter, the environment is affected by this DoS vulnerability.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataImplement network-level protections such as rate limiting, traffic scrubbing, or DDoS mitigation services at the network perimeter. Additionally, configure firewall rules to limit connection rates and enable TCP SYN flood protection on upstream network devices.
Fix this in Prime Central For Hosted Collaboration Solution
Scoped from the published advisory
- Consultation4.0 h
- Implementation6.0 h
- Testing3.0 h
- Review / QA2.0 h
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Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2013-5562 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2013-5562 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.
- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
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