Telepresence Tc SoftwareApplication · Cisco

CVE-2014-2169

HIGH · 9.0 CVSS v2.0 Published 2014-05-02
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
96/100
Remediation priority · Urgent
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Cisco TelePresence TC Software 4.x through 6.x before 6.2.0 and TE Software 4.x and 6.0 allow remote authenticated users to execute arbitrary commands by using the commands as arguments to internal system scripts, aka Bug ID CSCue60211.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Authenticated command injection vulnerability in Cisco TelePresence TC Software 4.x-6.x (before 6.2.0) and TE Software 4.x/6.0 allows remote authenticated users to execute arbitrary OS commands by injecting them as arguments to internal system scripts.

MitigationUpgrade to Cisco TelePresence TC Software 6.2.0 or later. Restrict management interface access to trusted users only and monitor for unauthorized command execution.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Telepresence Tc SoftwareApplication
Affected:= 4.0.0= 4.0.1= 4.0.4= 4.1.1= 4.1.2= 4.2.0= 4.2.1= 4.2.2= 4.2.3= 4.2.4= 5.0.0= 5.0.1
Telepresence Te SoftwareApplication
Affected:= 4.1.0= 4.1.1= 4.1.2= 4.1.3= 6.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Authentication
Single
Confidentiality
Complete
Integrity
Complete
Availability
Complete

AV:N/AC:L/Au:S/C:C/I:C/A:C

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Determine the installed TelePresence software version
    Access the device admin interface or use the command line interface (CLI) with admin credentials to retrieve the software version. Typically done via 'show version' or through the web-based management console under 'System Information' or 'About'.
    Affected if The installed version matches any of: TC versions 4.0.0, 4.0.1, 4.0.4, 4.1.1, 4.1.2, 4.2.0, 4.2.1, 4.2.2, 4.2.3, 4.2.4, 5.0.0, 5.0.1, or any 4.x/5.x/6.x version prior to 6.2.0; TE versions 4.1.0, 4.1.1, 4.1.2, 4.1.3, or 6.0.
  2. Confirm the product line (TC or TE)
    Identify whether the device runs TelePresence TC Software or TE Software. This is typically visible in the system information, firmware filename, or the 'show version' output which will indicate 'TC' or 'TE' in the software description.
    Affected if The product is either TelePresence TC Software or TelePresence TE Software running the affected versions listed in step 1.
  3. Verify management interface accessibility
    Check if the TelePresence web management interface or CLI over network (SSH/HTTPS) is accessible from untrusted networks. Review firewall rules, ACLs, or VPN configurations protecting the management port (typically 443/HTTPS or 22/SSH).
    Affected if The management interface is exposed to the internet or to untrusted internal network segments without proper access controls.
  4. Review logs for suspicious command activity
    Examine system logs, audit logs, or security logs for entries indicating unexpected or unauthorized command execution, especially commands invoking shell interpreters or system utilities with unusual arguments. Look for patterns like shell metacharacters in logged commands.
    Affected if Logs show commands executed with injected arguments, unusual shell invocations, or commands originating from authenticated sessions that did not originate from legitimate administrators.

You are affected if your TelePresence TC Software version is 4.x through any version before 6.2.0, or your TE Software version is 4.1.0-4.1.3 or 6.0, AND the management interface is accessible to untrusted users who have valid authentication credentials.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Upgrade to Cisco TelePresence TC Software 6.2.0 or later. Restrict management interface access to trusted users only and monitor for unauthorized command execution.

Recommended fix High confidence

Cisco TelePresence TC Software 6.2.0 or later; TE Software - contact Cisco for version-specific fix

  1. 1. Identify the current installed version of Cisco TelePresence TC or TE Software
  2. 2. For TC Software: Upgrade to version 6.2.0 or later (the fixed release)
  3. 3. For TE Software: Contact Cisco for the specific fixed release for version 4.x and 6.0 branches
  4. 4. Download the firmware from Cisco's official software download center (software.cisco.com)
  5. 5. Follow Cisco's standard firmware upgrade procedure for TelePresence devices
  6. 6. Verify the upgrade was successful and the version reflects the fixed release
  7. 7. Test that the command injection vulnerability is no longer exploitable
Caveat Review Cisco release notes for 6.2.0 for any functionality changes or migration considerations

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Telepresence Tc Software Scoped from the published advisory
  • Consultation3.0 h
  • Implementation2.0 h
  • Testing4.0 h
  • Review / QA2.0 h
11.0 hours of engineering $1,920
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2014-2169 in production — separate from our analysis above.

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What this is

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What belongs here
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  • Version or environment caveats, and links to real fixes
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