Unified Communications ManagerApplication · Cisco

CVE-2014-3338

HIGH · 8.5 CVSS v2.0 Published 2014-08-12
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
91/100
Remediation priority · Urgent
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
The CTIManager module in Cisco Unified Communications Manager (CM) 10.0(1), when single sign-on is enabled, does not properly validate Kerberos SSO tokens, which allows remote authenticated users to gain privileges and execute arbitrary commands via crafted token data, aka Bug ID CSCum95491.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

The CTIManager module in Cisco Unified Communications Manager 10.0(1) contains a validation flaw in its Kerberos SSO token handling when single sign-on is enabled. An authenticated remote attacker can submit crafted token data to bypass validation checks, thereby gaining elevated privileges and the ability to execute arbitrary commands on the affected system.

MitigationApply the Cisco patch for bug ID CSCum95491 or upgrade to a fixed version of CUCM. If immediate patching is not feasible, consider disabling SSO until the fix can be deployed, though this may impact business operations.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Unified Communications ManagerApplication
Affected:= 10.0\(1\)

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
M
Authentication
Single
Confidentiality
Complete
Integrity
Complete
Availability
Complete

AV:N/AC:M/Au:S/C:C/I:C/A:C

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify Cisco Unified Communications Manager version
    Access the CUCM administration console and navigate to About > Version, or use the CLI command 'show version' via SSH to confirm the installed CUCM version.
    Affected if The installed version is exactly 10.0(1). Versions other than 10.0(1) are not affected by this specific CVE.
  2. Verify CTIManager service status
    In CUCM Administration, go to Cisco Unified Serviceability > Service Activation, or use the CLI command 'show process list' to confirm CTIManager is running.
    Affected if CTIManager service is active and running on the system.
  3. Confirm Single Sign-On is enabled
    In CUCM Administration, navigate to System > SSO Configuration, or check the Cisco DirSync service configuration to determine if SSO is currently enabled.
    Affected if SSO is enabled. The vulnerability only applies when SSO is active, as it exploits the Kerberos SSO token validation flaw.
  4. Check Kerberos SSO configuration
    Review the SSO configuration page to confirm Kerberos-based SSO is in use. The flaw specifically affects Kerberos SSO token handling in CTIManager.
    Affected if Kerberos SSO is configured and active. This is the specific token mechanism exploited by this vulnerability.

A system is affected if it runs Cisco Unified Communications Manager version 10.0(1) with CTIManager active and Kerberos-based SSO enabled.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply the Cisco patch for bug ID CSCum95491 or upgrade to a fixed version of CUCM. If immediate patching is not feasible, consider disabling SSO until the fix can be deployed, though this may impact business operations.

Fix this in Unified Communications Manager Scoped from the published advisory
  • Consultation3.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA2.0 h
12.0 hours of engineering $2,130
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2014-3338 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
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