Zimbra Collaboration ServerApplication · Synacor

CVE-2014-8563

CRITICAL · 9.8 CVSS v3.1 Published 2020-01-27
Fix available
A fix is available. Upgrade to 8.0.9 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Synacor Zimbra Collaboration before 8.0.9 allows plaintext command injection during STARTTLS.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Zimbra Collaboration email server versions before 8.0.9 contain a command injection vulnerability in the STARTTLS upgrade process. The issue allows attackers to inject plaintext commands during the TLS negotiation, potentially executing arbitrary commands on the server.

MitigationUpgrade Zimbra Collaboration to version 8.0.9 or later. If immediate patching is not possible, consider disabling STARTTLS or implementing additional network-level controls to mitigate man-in-the-middle attacks.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Zimbra Collaboration ServerApplication
Affected:< 8.0.9

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify Zimbra installation and version
    Run 'zmcontrol -v' or 'zmversion' command as the zimbra user to determine the installed Zimbra Collaboration Server version
    Affected if The version displayed is earlier than 8.0.9 (e.g., 8.0.8, 8.0.7, 8.0.6, etc.)
  2. Confirm STARTTLS is enabled in MTA
    Check the Postfix main.cf configuration file (typically at /opt/zimbra/postfix/conf/main.cf) for the 'smtpd_tls_security_level' setting or related STARTTLS parameters
    Affected if STARTTLS is enabled (value is 'encrypt', 'verify', or 'may' rather than 'none')
  3. Verify the MTA service is exposed
    Confirm the Zimbra MTA service is running and listening on SMTP ports (25, 465, 587) using commands like 'netstat -tlnp' or 'ss -tlnp'
    Affected if The MTA is running and accepting connections on any of these ports, meaning STARTTLS negotiation can be attempted

You are affected if Zimbra Collaboration Server version is earlier than 8.0.9 AND STARTTLS is enabled in your MTA configuration, allowing external parties to trigger the TLS upgrade negotiation.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 8.0.9 or later
Fixed in 8.0.9
Interim mitigation

Upgrade Zimbra Collaboration to version 8.0.9 or later. If immediate patching is not possible, consider disabling STARTTLS or implementing additional network-level controls to mitigate man-in-the-middle attacks.

Recommended fix High confidence

8.0.9

  1. Schedule a maintenance window for the upgrade
  2. Backup the current Zimbra Collaboration Server configuration and mail data
  3. Review Zimbra upgrade documentation for your current version
  4. Download Zimbra Collaboration Server 8.0.9 or later from official Zimbra repositories
  5. Stop all Zimbra services before upgrading
  6. Execute the Zimbra upgrade installer following official documentation
  7. Verify all services start correctly after upgrade
  8. Confirm the STARTTLS configuration is working properly
Caveat Review Zimbra 8.0.9 release notes for any configuration or feature changes that may require adjustments; test thoroughly in non-production environment first

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Zimbra Collaboration Server Scoped from the published advisory
  • Consultation8.0 h
  • Implementation4.0 h
  • Testing8.0 h
  • Review / QA4.0 h
24.0 hours of engineering $4,240
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $6,784.

Scan for this in your stack

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dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2014-8563 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data