dbcve.org
Manageengine Desktop CentralApplication · Zohocorp

CVE-2014-9371

HIGH · 10.0 CVSS v2.0 Published 2014-12-16
Fix available
A fix is available. Upgrade to after 9.0 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
The NativeAppServlet in ManageEngine Desktop Central MSP before 90075 allows remote attackers to execute arbitrary code via a crafted JSON object.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

A remote code execution vulnerability exists in the NativeAppServlet component of ManageEngine Desktop Central MSP. Attackers can execute arbitrary code on the affected server by sending a crafted JSON object, without requiring authentication. The vulnerability affects versions prior to 90075.

MitigationUpgrade ManageEngine Desktop Central MSP to version 90075 or later. If immediate patching is not feasible, restrict network access to the NativeAppServlet endpoint or disable the service until the patch can be applied.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Manageengine Desktop CentralApplication
Affected:<= 9.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Authentication
None
Confidentiality
Complete
Integrity
Complete
Availability
Complete

AV:N/AC:L/Au:N/C:C/I:C/A:C

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm ManageEngine Desktop Central MSP installation
    Locate the Desktop Central MSP installation directory or check installed programs list for ManageEngine Desktop Central MSP
    Affected if The product is not installed on the system
  2. Determine the installed version
    Check the version information in the Desktop Central MSP installation, typically found in an about page, version file, or server startup logs
    Affected if The version is 9.0 or lower, or any version prior to build 90075
  3. Verify the NativeAppServlet component is present
    Check if the NativeAppServlet is accessible on the server - this is typically exposed at /nativeAppServlet or similar endpoint under the Desktop Central web interface
    Affected if The NativeAppServlet endpoint responds to requests
  4. Confirm the service accepts unauthenticated requests
    Attempt to access the NativeAppServlet endpoint without providing authentication credentials
    Affected if The endpoint is accessible without authentication
  5. Assess network exposure of the service
    Determine if the Desktop Central MSP web interface is exposed to untrusted networks or the internet
    Affected if The service is reachable from untrusted network segments

A system is affected if it runs ManageEngine Desktop Central MSP version 9.0 or earlier (prior to build 90075) with the NativeAppServlet component accessible on the network.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to a release after 9.0
Interim mitigation

Upgrade ManageEngine Desktop Central MSP to version 90075 or later. If immediate patching is not feasible, restrict network access to the NativeAppServlet endpoint or disable the service until the patch can be applied.

Recommended fix High confidence

ManageEngine Desktop Central MSP version 90075 or later

  1. Back up the current ManageEngine Desktop Central MSP installation and database
  2. Stop the Desktop Central MSP service
  3. Download the fixed version (90075 or later) from the official ManageEngine download portal
  4. Install or apply the patch for version 90075 over the existing installation
  5. Restart the Desktop Central MSP service
  6. Verify the NativeAppServlet is accessible and the application functions normally
  7. Confirm the fix by reviewing server logs for any related errors
Caveat Review release notes for version 90075 to check for any configuration or feature changes that may require adjustment during upgrade

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Manageengine Desktop Central Scoped from the published advisory
  • Consultation3.0 h
  • Implementation2.0 h
  • Testing3.0 h
  • Review / QA2.0 h
10.0 hours of engineering $1,770
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,832.

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2014-9371 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data