CVE-2016-4392
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedA remote cross site scripting vulnerability has been identified in HP Business Service Management software v9.1x, v9.20 - v9.25IP1.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · moderate confidenceA reflected cross-site scripting (XSS) vulnerability in HP Business Service Management software versions 9.1x and 9.20 through 9.25IP1 allows remote attackers to inject malicious JavaScript code via unspecified vectors, which executes in the context of authenticated users' sessions.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data>= 9.20, <= 9.25= 9.10= 9.25CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- Low
- User interaction
- Required
- Scope
- Changed
- Confidentiality
- Low
- Integrity
- Low
- Availability
- None
CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
-
Confirm HP Business Service Management is installedLocate the installation directory or check system inventory for HP Business Service Management software. Common installation paths may include C:\Program Files\HP\BSM or /opt/HP/BSM on Linux systems.Affected if The software is present on the system
-
Identify the installed versionCheck the version of HP Business Service Management. Look for version information in the software itself, installation logs, or registry entries on Windows. The version is typically displayed in the application UI or can be retrieved via administrative commands specific to the product.Affected if The version is 9.10, 9.20, 9.21, 9.22, 9.23, 9.24, 9.25, or 9.25IP1 (any version from 9.20 through 9.25IP1, or exactly version 9.10)
-
Determine if the web interface is accessibleCheck if the HP Business Service Management web interface is exposed to network access. Attempt to access the application's login page via HTTP/HTTPS on the configured port (commonly ports 8080 or 8443).Affected if The web interface is reachable over the network and the version falls within the affected range
-
Verify authentication mechanisms are in useReview whether user authentication is required to access the Business Service Management console. The XSS vulnerability executes within the context of authenticated sessions, so the presence of active user sessions indicates the attack surface exists.Affected if Users authenticate to the application and the application is accessible
A user is affected if HP Business Service Management version 9.10 or any version from 9.20 through 9.25IP1 is installed and its web interface is accessible to users.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataApply vendor patches or updates to HP Business Service Management. If no patch is available, implement input validation, proper output encoding, and consider deploying a web application firewall as a compensating control.
- Consultation4.0 h
- Implementation8.0 h
- Testing6.0 h
- Review / QA4.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $6,176.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2016-4392 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2016-4392 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.
A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.
- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data