It Management SuiteApplication · Symantec

CVE-2016-6588

MEDIUM · 5.4 CVSS v3.1 Published 2020-01-08
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
58/100
Remediation priority · Elevated
Remotely reachable

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A Cross-Site Scripting (XSS) vulnerability exists in the ITMS workflow process manager console in Symantec IT Management Suite 8.0.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Cross-Site Scripting (XSS) vulnerability in the ITMS workflow process manager console of Symantec IT Management Suite 8.0 allows attackers to inject malicious scripts through unsanitized user input in the workflow process management interface.

MitigationImplement proper input validation and output encoding on all user-supplied data in the workflow process manager console; validate and sanitize inputs before rendering them in the browser.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
It Management SuiteApplication
Affected:= 8.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the installed version of Symantec IT Management Suite
    Check the installed version of Symantec IT Management Suite using the product's built-in version information utility or by reviewing the installation documentation. Common methods include checking the About section in the management console or using the installer details.
    Affected if The installed version is exactly 8.0 (version 8.0)
  2. Verify the ITMS workflow process manager console is accessible
    Locate and access the ITMS workflow process manager console within the Symantec IT Management Suite. This is typically found in the suite's administrative interface under workflow or process management sections.
    Affected if The workflow process manager console component is present and accessible in the installation
  3. Confirm the workflow process management interface is in use
    Navigate to the workflow process management interface within the ITMS console. Identify any forms, input fields, or user-controllable parameters used in creating or editing workflow processes.
    Affected if User input fields exist in the workflow process management interface where unsanitized data could be rendered
  4. Test for reflected input in workflow fields
    Examine the workflow process management interface for input fields that accept user data. Look for fields where submitted data is displayed back without visible encoding, such as process names, descriptions, or configuration parameters.
    Affected if User-supplied input in workflow fields is rendered in the browser without proper encoding

Your environment is affected if you are running Symantec IT Management Suite version 8.0 AND the ITMS workflow process manager console is accessible, as the vulnerability exists in unsanitized user input rendering within that interface.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Implement proper input validation and output encoding on all user-supplied data in the workflow process manager console; validate and sanitize inputs before rendering them in the browser.

Fix this in It Management Suite Scoped from the published advisory
  • Consultation3.0 h
  • Implementation8.0 h
  • Testing4.0 h
  • Review / QA2.0 h
17.0 hours of engineering $3,000
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Scan for this in your stack

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dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2016-6588 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data