Norton Download ManagerApplication · Symantec

CVE-2016-6592

HIGH · 7.8 CVSS v3.1 Published 2020-01-14
Fix available
A fix is available. Upgrade to 5.6 or later.
See remediation →
81/100
Remediation priority · High
No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A vulnerability was found in Symantec Norton Download Manager versions prior to 5.6. A remote user can create a specially crafted DLL file that, when placed on the target user's system, will cause the Norton Download Manager component to load the remote user's DLL instead of the intended DLL and execute arbitrary code when the Norton Download Manager component is run by the target user.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

This is a DLL hijacking vulnerability in Symantec Norton Download Manager versions prior to 5.6. The application loads DLLs from the system without proper path validation, allowing an attacker who can place a specially crafted DLL file in a location where the application searches for DLLs to have that malicious DLL loaded and executed with the privileges of the running user.

MitigationUpdate Norton Download Manager to version 5.6 or later. Additionally, ensure the application directory and system directories are not writable by untrusted users to prevent placement of malicious DLL files.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Norton Download ManagerApplication
Affected:< 5.6

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
None
User interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Locate Norton Download Manager installation
    Check for the presence of Norton Download Manager executable (typically in Program Files or Program Files (x86) under Symantec or Norton folder, or search for 'Norton Download Manager.exe' or 'NDownloadMgr.exe')
    Affected if The executable is not found on the system, indicating the product is not installed
  2. Identify installed version
    Right-click the Norton Download Manager executable, select Properties, and view the Details tab for the File Version. Alternatively, check Add/Remove Programs or Programs and Features for the installed version number.
    Affected if The version displayed is less than 5.6 (for example, 5.5, 5.0, or any version number below 5.6)
  3. Verify version against CVE scope
    Compare the identified version number to the affected range: any version prior to 5.6 is vulnerable. Common vulnerable versions include 5.5.x, 5.0.x, and earlier releases.
    Affected if The installed version is 5.5.x, 5.0.x, or any version number that precedes 5.6
  4. Confirm DLL loading behavior
    Use a process monitoring tool (such as Process Monitor from Sysinternals) to observe DLL loading behavior when Norton Download Manager runs, looking for DLLs loaded from locations without full path specification
    Affected if The application loads DLLs from current directory, system paths, or relative paths without validating the full path

The system is affected if Norton Download Manager is installed with any version prior to 5.6, as the vulnerable code path for DLL hijacking will be present.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 5.6 or later
Fixed in 5.6
Interim mitigation

Update Norton Download Manager to version 5.6 or later. Additionally, ensure the application directory and system directories are not writable by untrusted users to prevent placement of malicious DLL files.

Fix this in Norton Download Manager Scoped from the published advisory
  • Consultation2.0 h
  • Implementation1.0 h
  • Testing2.0 h
  • Review / QA1.0 h
6.0 hours of engineering $1,060
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $1,696.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2016-6592 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2016-6592 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data