Endpoint ManagerApplication · Ivanti

CVE-2017-11463

HIGH · 8.8 CVSS v3.0 Published 2017-12-11
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
94/100
Remediation priority · Urgent
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
In Ivanti Service Desk (formerly LANDESK Management Suite) versions between 2016.3 and 2017.3, an Unrestricted Direct Object Reference leads to referencing/updating objects belonging to other users. In other words, a normal user can send requests to a specific URI with the target user's username in an HTTP payload in order to retrieve a key/token and use it to access/update objects belonging to other users. Such objects could be user profiles, tickets, incidents, etc.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Ivanti Service Desk versions 2016.3-2017.3 contains an Insecure Direct Object Reference (IDOR) vulnerability where the application accepts user identifiers in HTTP payloads without proper authorization validation. An authenticated attacker can manipulate requests to obtain tokens/keys for other users and subsequently access or modify those users' objects including profiles, tickets, and incidents.

MitigationImplement proper server-side authorization checks to verify the authenticated user has permission to access or modify the requested object, regardless of what user identifier is supplied in the request payload.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Endpoint ManagerApplication
Affected:= 2016.4= 2017.1= 2017.3

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the installed Ivanti Endpoint Manager version
    Access the product's About or System Information page in the administration console, or check the installer/registry for version number
    Affected if The version is exactly 2016.4, 2017.1, or 2017.3
  2. Confirm the web interface is accessible
    Attempt to access the Ivanti Service Desk or Endpoint Manager login page via HTTP/HTTPS
    Affected if The web interface is exposed and reachable on the network
  3. Verify user authentication is enabled
    Check that the built-in authentication mechanism is active and users can log in to the web portal
    Affected if User authentication is enabled and functional, allowing login with user credentials
  4. Check for custom authorization configurations
    Review the application configuration files or admin settings for any custom authorization modules related to HTTP request handling
    Affected if No additional authorization layer exists beyond basic authentication for user identifier handling in requests

You are affected if you are running Ivanti Endpoint Manager version 2016.4, 2017.1, or 2017.3 and the web-based Service Desk interface is accessible to authenticated users.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Implement proper server-side authorization checks to verify the authenticated user has permission to access or modify the requested object, regardless of what user identifier is supplied in the request payload.

Fix this in Endpoint Manager Scoped from the published advisory
  • Consultation6.0 h
  • Implementation12.0 h
  • Testing8.0 h
  • Review / QA4.0 h
30.0 hours of engineering $5,280
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2017-11463 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
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