Hipchat Data CenterApplication · Atlassian

CVE-2017-14585

HIGH · 7.2 CVSS v3.0 Published 2017-11-27
Fix available
A fix is available. Upgrade to 2.2.6 / 3.1.0 or later.
See remediation →
78/100
Remediation priority · High
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A Server Side Request Forgery (SSRF) vulnerability could lead to remote code execution for authenticated administrators. This issue was introduced in version 2.2.0 of Hipchat Server and version 3.0.0 of Hipchat Data Center. Versions of Hipchat Server starting with 2.2.0 and before 2.2.6 are affected by this vulnerability. Versions of Hipchat Data Center starting with 3.0.0 and before 3.1.0 are affected.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Server-Side Request Forgery (SSRF) vulnerability in Hipchat Server and Hipchat Data Center allows authenticated administrators to make the server perform arbitrary requests to internal or external resources, potentially leading to remote code execution.

MitigationUpgrade Hipchat Server to version 2.2.6 or later, or Hipchat Data Center to version 3.1.0 or later.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Hipchat Data CenterApplication
Affected:>= 3.0.0, < 3.1.0
Hipchat ServerApplication
Affected:>= 2.2.0, < 2.2.6

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
High
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify Hipchat product variant
    Determine whether the installation is Hipchat Server or Hipchat Data Center. This can be found in the product documentation, about page, or installation metadata.
    Affected if Product is Hipchat Data Center or Hipchat Server
  2. Locate installed Hipchat version
    Check the Hipchat admin console, installation directory, or version file. On the server, this is typically accessible via the admin interface under 'About' or through command line tools if you have server access.
    Affected if Version cannot be determined
  3. Compare version against affected ranges for Hipchat Data Center
    If the product is Hipchat Data Center, verify if the version is >= 3.0.0 and < 3.1.0. Check the version string in the admin panel or version file.
    Affected if Version falls within >= 3.0.0 and < 3.1.0 for Data Center
  4. Compare version against affected ranges for Hipchat Server
    If the product is Hipchat Server, verify if the version is >= 2.2.0 and < 2.2.6. Check the version string in the admin panel or version file.
    Affected if Version falls within >= 2.2.0 and < 2.2.6 for Server
  5. Confirm admin authentication is configured
    Verify that administrator accounts exist and authentication is enabled for the Hipchat admin interface. This vulnerability requires an authenticated administrator to exploit the SSRF.
    Affected if Admin authentication is enabled and an admin user account exists

User is affected if Hipchat Data Center version is between 3.0.0 and 3.1.0 (exclusive), or Hipchat Server version is between 2.2.0 and 2.2.6 (exclusive), and administrator authentication is configured.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 2.2.6 / 3.1.0 or later
Fixed in 2.2.63.1.0
Interim mitigation

Upgrade Hipchat Server to version 2.2.6 or later, or Hipchat Data Center to version 3.1.0 or later.

Fix this in Hipchat Data Center Scoped from the published advisory
  • Consultation3.0 h
  • Implementation6.0 h
  • Testing3.0 h
  • Review / QA2.0 h
14.0 hours of engineering $2,490
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,984.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2017-14585 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2017-14585 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data