Amazon Key FirmwareOperating system · Amazon

CVE-2017-16867

MEDIUM · 6.5 CVSS v3.0 Published 2017-11-16
Fix available
A fix is available. Upgrade to after 2017-11-16 or later.
See remediation →
70/100
Remediation priority · Elevated
No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Amazon Key through 2017-11-16 mishandles Cloud Cam 802.11 deauthentication frames during the delivery process, which makes it easier for (1) delivery drivers to freeze a camera and re-enter a house for unfilmed activities or (2) attackers to freeze a camera and enter a house if a delivery driver failed to ensure a locked door before leaving.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Amazon Key Cloud Cam before November 2017 fails to properly handle 802.11 deauthentication frames, allowing attackers to disconnect the camera from WiFi and freeze recording. This exploits standard WiFi management frames that can be trivially sent by any nearby device, preventing the camera from capturing video during the delivery process.

MitigationAmazon issued a firmware update for Cloud Cam that addresses this vulnerability - users should ensure their devices are running the latest firmware. Consider using additional physical security measures such as secondary cameras or smart doorbells as redundant monitoring.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Amazon Key FirmwareOperating system
Affected:<= 2017-11-16

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Adjacent
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
None
Availability
High

CVSS:3.0/AV:A/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Check the Cloud Cam firmware version
    Open the Amazon Key app or Alexa app, navigate to your Cloud Cam device settings, and look for the firmware version information typically listed under 'Device Info' or 'About'
    Affected if Firmware version displayed is 2017-11-16 or earlier
  2. Verify the last firmware update date
    Check the 'Last updated' or firmware update history in the Cloud Cam settings within the Amazon Key or Alexa app
    Affected if The last firmware update occurred on or before November 16, 2017 or no updates have been applied since November 2017
  3. Confirm the device model
    Identify that the device is specifically an Amazon Cloud Cam (not a different camera model) by checking the device name or model number in the app or on the physical device
    Affected if The device is an Amazon Cloud Cam and the firmware version cannot be confirmed as newer than 2017-11-16

The Cloud Cam is affected if the installed firmware version is 2017-11-16 or earlier, as this version fails to properly handle malicious 802.11 deauthentication frames.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 2017-11-16
Interim mitigation

Amazon issued a firmware update for Cloud Cam that addresses this vulnerability - users should ensure their devices are running the latest firmware. Consider using additional physical security measures such as secondary cameras or smart doorbells as redundant monitoring.

Fix this in Amazon Key Firmware Scoped from the published advisory
  • Consultation2.0 h
  • Testing1.0 h
  • Review / QA1.0 h
4.0 hours of engineering $750
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2017-16867 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data