Netvault BackupApplication · Quest

CVE-2017-17423

CRITICAL · 9.8 CVSS v3.0 Published 2018-02-08
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
This vulnerability allows remote attackers to execute arbitrary code on vulnerable installations of Quest NetVault Backup 11.3.0.12. Authentication is not required to exploit this vulnerability. The specific flaw exists within the handling of NVBUBackupSegment Get method requests. The issue results from the lack of proper validation of a user-supplied string before using it to construct SQL queries. An attacker can leverage this vulnerability to execute code in the context of the underlying database. Was ZDI-CAN-4234.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

SQL injection vulnerability in Quest NetVault Backup 11.3.0.12's NVBUBackupSegment Get method allows unauthenticated remote attackers to execute arbitrary code via specially crafted requests. The lack of proper input validation on user-supplied strings before SQL query construction enables injection attacks leading to code execution in database context.

MitigationApply vendor patch immediately; if unavailable, restrict network access to NetVault Backup services via firewall and implement WAF rules for SQL injection detection as temporary measures.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Netvault BackupApplication
Affected:= 11.3.0.12

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm Quest NetVault Backup installation
    Check if the NetVault Backup service is running on the system, typically via services.msc or command 'sc query' looking for 'NetVault' or 'NVBU' service
    Affected if NetVault Backup service is present and running
  2. Verify installed version is 11.3.0.12
    Locate the NetVault Backup version information through the application (Help > About in the management console) or check registry keys under HKLM\SOFTWARE\Quest\NetVault Backup for the Version value
    Affected if Installed version equals exactly 11.3.0.12
  3. Check for web interface exposure
    Identify if the NetVault Backup web service (NVBU web console) is listening on network ports, typically 80/443 or custom ports. Use 'netstat -an' or nmap to enumerate listening ports
    Affected if The NetVault Backup web interface is accessible from the network on any port
  4. Identify NVBUBackupSegment endpoint accessibility
    Determine if the /NVBUBackupSegment or related API endpoint is reachable by attempting a GET request to the web service path. Check IIS or embedded web server configuration for allowed URL paths
    Affected if The NVBUBackupSegment web API endpoint is exposed and responds to requests

A system is affected if Quest NetVault Backup version 11.3.0.12 is installed with its web interface accessible to network attackers, allowing them to reach the vulnerable NVBUBackupSegment Get method endpoint.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply vendor patch immediately; if unavailable, restrict network access to NetVault Backup services via firewall and implement WAF rules for SQL injection detection as temporary measures.

Fix this in Netvault Backup Scoped from the published advisory
  • Consultation4.0 h
  • Implementation4.0 h
  • Testing8.0 h
  • Review / QA4.0 h
20.0 hours of engineering $3,440
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2017-17423 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data