Istar Ultra FirmwareOperating system · Swhouse

CVE-2017-17704

HIGH · 7.4 CVSS v3.0 Published 2017-12-31
Fix available
A fix is available. Upgrade to after 6.5.2.20569 or later.
See remediation →
83/100
Remediation priority · High
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A door-unlocking issue was discovered on Software House iStar Ultra devices through 6.5.2.20569 when used in conjunction with the IP-ACM Ethernet Door Module. The communications between the IP-ACM and the iStar Ultra is encrypted using a fixed AES key and IV. Each message is encrypted in CBC mode and restarts with the fixed IV, leading to replay attacks of entire messages. There is no authentication of messages beyond the use of the fixed AES key, so message forgery is also possible.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Software House iStar Ultra devices (up to 6.5.2.20569) paired with IP-ACM Ethernet Door Modules use a hardcoded fixed AES key and IV for encrypting communications in CBC mode. Since each message restarts with the same fixed IV and there is no message authentication, attackers can capture and replay previously captured messages to unlock doors, or forge new messages using the known encryption parameters.

MitigationContact Software House for firmware updates that implement unique per-message IVs and message authentication codes (MAC). If no update is available, consider network segmentation to restrict physical access to the door controller communication lines.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Istar Ultra FirmwareOperating system
Affected:<= 6.5.2.20569

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
High
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
High
Availability
High

CVSS:3.0/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify iStar Ultra firmware version
    Access the iStar Ultra device administrative interface or check the device firmware version through its management console. The firmware version is typically displayed in the system information or About section of the device web UI or CLI.
    Affected if The installed firmware version is 6.5.2.20569 or lower.
  2. Confirm IP-ACM module deployment
    Inventory network devices to determine if IP-ACM Ethernet Door Modules are connected to or paired with the iStar Ultra controller. Check the physical network topology or the door controller's device list.
    Affected if IP-ACM Ethernet Door Modules are present and connected to the iStar Ultra device.
  3. Verify door controller communication encryption
    Inspect network traffic between the iStar Ultra and IP-ACM modules using a packet capture tool. Look for encrypted communications and identify whether the same cryptographic parameters appear across multiple captured packets.
    Affected if Communications use AES encryption with a fixed repeating IV and no message authentication is present.
  4. Review door controller for hardcoded credentials
    Check the iStar Ultra configuration files or firmware image for hardcoded AES keys. This may require access to backup configurations or firmware analysis tools.
    Affected if A hardcoded fixed AES key is found in the device configuration or firmware.

You are affected if your iStar Ultra firmware is version 6.5.2.20569 or lower and IP-ACM Ethernet Door Modules are connected, with communications using hardcoded fixed AES encryption and no message authentication.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 6.5.2.20569
Interim mitigation

Contact Software House for firmware updates that implement unique per-message IVs and message authentication codes (MAC). If no update is available, consider network segmentation to restrict physical access to the door controller communication lines.

Fix this in Istar Ultra Firmware Scoped from the published advisory
  • Consultation8.0 h
  • Implementation16.0 h
  • Testing12.0 h
  • Review / QA8.0 h
44.0 hours of engineering $7,720
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $12,352.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2017-17704 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2017-17704 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data