Patient PortalApplication · Eclinicalworks

CVE-2017-5569

CRITICAL · 9.8 CVSS v3.0 Published 2017-01-23
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
An issue was discovered in eClinicalWorks Patient Portal 7.0 build 13. This is a blind SQL injection within the template.jsp, which can be exploited without the need of authentication and via an HTTP POST request, and which can be used to dump database data out to a malicious server, using an out-of-band technique such as select_loadfile().

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Blind SQL injection vulnerability in template.jsp of eClinicalWorks Patient Portal 7.0 build 13. Exploitable via HTTP POST requests without authentication, allowing attackers to dump database contents using out-of-band techniques like select_loadfile().

MitigationImmediately restrict network exposure of the patient portal and implement WAF rules for SQL injection detection. Contact eClinicalWorks for an official patch and conduct thorough code review of all JSP files for similar injection flaws.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Patient PortalApplication
Affected:= 7.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify eClinicalWorks Patient Portal installation
    Check the web application directory or installed software list for eClinicalWorks Patient Portal version 7.0. Review application banners, version info pages, or installer records to confirm the exact version and build number (build 13).
    Affected if The environment has eClinicalWorks Patient Portal version 7.0 installed, particularly build 13.
  2. Locate template.jsp file
    Search the web application deployment directory for a file named template.jsp. This is the specific vulnerable component mentioned in the CVE.
    Affected if The file template.jsp exists in the patient portal web directory.
  3. Verify unauthenticated POST access
    Test if the patient portal endpoint for template.jsp accepts unauthenticated HTTP POST requests. This can be done by reviewing access control configuration or attempting a benign POST request to the template.jsp endpoint.
    Affected if The template.jsp endpoint allows unauthenticated POST requests without requiring authentication.
  4. Check network exposure
    Review firewall rules and network access controls to determine if the patient portal HTTP/HTTPS ports are accessible from untrusted networks or the public internet.
    Affected if The patient portal is directly accessible from untrusted networks without VPN or additional authentication layers.

The environment is affected if eClinicalWorks Patient Portal version 7.0 (build 13) is installed with template.jsp exposed to unauthenticated network access.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Immediately restrict network exposure of the patient portal and implement WAF rules for SQL injection detection. Contact eClinicalWorks for an official patch and conduct thorough code review of all JSP files for similar injection flaws.

Fix this in Patient Portal Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing2.0 h
  • Review / QA1.0 h
9.0 hours of engineering $1,600
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2017-5569 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data