CVE-2017-6324
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedThe Symantec Messaging Gateway, when processing a specific email attachment, can allow a malformed or corrupted Word file with a potentially malicious macro through despite the administrator having the 'disarm' functionality enabled. This constitutes a 'bypass' of the disarm functionality resident to the application.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · moderate confidenceSymantec Messaging Gateway's attachment disarm functionality fails to properly sanitize malformed or corrupted Microsoft Word documents containing potentially malicious macros. The disarm feature, designed to neutralize embedded threats in email attachments, can be bypassed when specially crafted Word files are processed, allowing macro-enabled malicious content to pass through to end users.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data<= 10.6.2CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- None
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- Low
- Integrity
- Low
- Availability
- Low
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:L
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Confirm product identityLog into the Symantec Messaging Gateway admin console or run: smc -showstatus. Verify the installed product is Symantec Messaging Gateway.Affected if The installed product is not Symantec Messaging Gateway (this CVE only applies to that specific product).
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Check installed versionNavigate to Administration > System Overview in the SMG admin console, or run: version -i. Compare the displayed version to 10.6.2.Affected if The installed version is 10.6.2 or any version lower than 10.6.2.
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Verify attachment disarm is enabledGo to Content > Disarm/Neutralization in the SMG admin console. Confirm the attachment disarm feature is turned on and set to process Microsoft Office documents.Affected if Attachment disarm is enabled and configured to handle Word documents.
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Confirm Word document processing is activeCheck the disarm policy rules: go to Content > Policies > Disarm Policies. Verify there is a rule that applies disarm to incoming email attachments with .doc, .docx, or other Microsoft Word extensions.Affected if There is an active disarm policy targeting Word document attachments.
The environment is affected if Symantec Messaging Gateway version 10.6.2 or lower is installed AND the attachment disarm feature is enabled to process Word documents.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataApply vendor-supplied patches for CVE-2017-6324. Until patch deployment, consider additional email filtering at the gateway level or implement user awareness training regarding macro-enabled document risks.
- Consultation4.0 h
- Implementation12.0 h
- Testing8.0 h
- Review / QA4.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $7,808.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2017-6324 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2017-6324 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data