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Remote Expert ManagerApplication · Cisco

CVE-2017-6646

MEDIUM · 5.3 CVSS v3.0 Published 2017-05-22
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
62/100
Remediation priority · Elevated
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A vulnerability in the web interface of Cisco Remote Expert Manager Software 11.0.0 could allow an unauthenticated, remote attacker to access sensitive Order information on an affected system. The vulnerability exists because the affected software does not sufficiently protect sensitive data when responding to HTTP requests that are sent to the web interface of the software. An attacker could exploit this vulnerability by sending crafted HTTP requests to the web interface of the software on an affected system. A successful exploit could allow the attacker to access sensitive information about the software. The attacker could use this information to conduct additional reconnaissance attacks. Cisco Bug IDs: CSCvc52866 CSCvc52868.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

This is an information disclosure vulnerability in Cisco Remote Expert Manager Software 11.0.0 where the web interface does not properly protect sensitive Order information from unauthenticated HTTP requests, allowing remote attackers to access this data without authentication.

MitigationApply the vendor patch from Cisco (CSCvc52866/CSCvc52868) to add proper authentication and authorization controls to protect sensitive order data in the web interface.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Remote Expert ManagerApplication
Affected:= 11.0.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify Cisco Remote Expert Manager installation
    Check for Cisco Remote Expert Manager software on the system - look for installation directories (commonly under C:\Program Files\Cisco\ or /opt/cisco/), or check running services for 'Remote Expert' or 'REManager' processes
    Affected if The software is installed on the system
  2. Verify installed version is 11.0.0
    Locate version information - check installation directory for version files, or query the software via its management interface or service information (e.g., Windows Services details, Linux service output)
    Affected if The installed version is exactly 11.0.0 (no other versions are affected per the advisory)
  3. Confirm web interface is accessible
    Test network accessibility of the web interface port (typically HTTPS on port 8443 or 443) by attempting a TCP connection to the host on common web interface ports
    Affected if The web interface port is open and accepting connections from your detection location
  4. Check for unauthenticated access to order data
    Send an unauthenticated HTTP/HTTPS request to typical order endpoint paths (such as /order, /orders, /OrderList, or similar paths under the web application's order management module) without providing any credentials
    Affected if The endpoint returns sensitive order information without requiring authentication

You are affected if Cisco Remote Expert Manager version 11.0.0 is installed AND its web interface is exposed AND the order data endpoints respond to unauthenticated requests.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply the vendor patch from Cisco (CSCvc52866/CSCvc52868) to add proper authentication and authorization controls to protect sensitive order data in the web interface.

Fix this in Remote Expert Manager Scoped from the published advisory
  • Consultation3.0 h
  • Implementation8.0 h
  • Testing4.0 h
  • Review / QA2.0 h
17.0 hours of engineering $3,000
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2017-6646 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data