FortiportalApplication · Fortinet

CVE-2017-7731

HIGH · 7.5 CVSS v3.0 Published 2017-05-27
Fix available
A fix is available. Upgrade to after 4.0.0 or later.
See remediation →
84/100
Remediation priority · High
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A weak password recovery vulnerability in Fortinet FortiPortal versions 4.0.0 and below allows attacker to carry out information disclosure via the Forgotten Password feature.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Fortinet FortiPortal versions 4.0.0 and below contains a weak password recovery mechanism in its Forgotten Password feature that allows unauthenticated attackers to perform information disclosure. The vulnerability enables attackers to potentially enumerate valid user accounts or obtain sensitive account-related information through the password reset workflow.

MitigationFortinet should harden the Forgotten Password feature by implementing proper validation, preventing user enumeration, and ensuring no sensitive information is disclosed during the recovery process. Users should update to FortiPortal version 4.0.1 or later if available.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
FortiportalApplication
Affected:<= 4.0.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify FortiPortal version
    Access the FortiPortal admin interface or check system information page. Look for a version display in the About section or footer of the web interface. Alternatively, check the installation directory or consult the system's software inventory.
    Affected if The installed version is 4.0.0 or any version lower than 4.0.0
  2. Locate the Forgotten Password endpoint
    Navigate to the FortiPortal login page and locate the 'Forgot Password' or 'Forgotten Password' link. Note the URL path of the password reset page (typically /password-reset, /forgot-password, or similar).
    Affected if The endpoint is accessible without authentication
  3. Test for user enumeration
    Use the Forgotten Password form to submit different usernames: first submit a known-valid username (such as 'admin' or 'administrator'), then submit a random invalid username. Compare the HTTP response codes, response times, and any error messages returned for each case.
    Affected if The responses differ between valid and invalid usernames (e.g., valid username shows 'password reset email sent' while invalid shows 'user not found')
  4. Inspect response messages
    Submit a test password reset request and examine the response body and HTTP status codes. Look for messages that explicitly confirm whether an account exists, such as 'User found' or 'Email sent' versus 'User does not exist' or 'Invalid username'.
    Affected if The system reveals whether a submitted username is valid through distinct error or success messages

If FortiPortal version is 4.0.0 or below AND the Forgotten Password endpoint is accessible to unauthenticated users, the environment is vulnerable to user enumeration via the password reset workflow.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 4.0.0
Interim mitigation

Fortinet should harden the Forgotten Password feature by implementing proper validation, preventing user enumeration, and ensuring no sensitive information is disclosed during the recovery process. Users should update to FortiPortal version 4.0.1 or later if available.

Fix this in Fortiportal Scoped from the published advisory
  • Consultation6.0 h
  • Implementation12.0 h
  • Testing8.0 h
  • Review / QA4.0 h
30.0 hours of engineering $5,280
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $8,448.

Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2017-7731 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
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