Webex Business Suite 31Application · Cisco

CVE-2018-0264

CRITICAL · 9.6 CVSS v3.0 Published 2018-05-02
Fix available
A fix is available. Upgrade to 3.0 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A vulnerability in the Cisco WebEx Network Recording Player for Advanced Recording Format (ARF) files could allow an unauthenticated, remote attacker to execute arbitrary code on the system of a targeted user. An attacker could exploit this vulnerability by sending the user a link or email attachment with a malicious ARF file and persuading the user to follow the link or open the file. Successful exploitation could allow the attacker to execute arbitrary code on the user's system. This vulnerability affects Cisco WebEx Business Suite meeting sites, Cisco WebEx Meetings sites, Cisco WebEx Meetings Server, and Cisco WebEx ARF players. The following client builds of Cisco WebEx Business Suite (WBS31 and WBS32), Cisco WebEx Meetings, and Cisco WebEx Meetings Server are affected: Cisco WebEx Business Suite (WBS31) client builds prior to T31.23.4, Cisco WebEx Business Suite (WBS32) client builds prior to T32.12, Cisco WebEx Meetings with client builds prior to T32.12, Cisco WebEx Meeting Server builds prior to 3.0 Patch 1. Cisco Bug IDs: CSCvh85410, CSCvh85430, CSCvh85440, CSCvh85442, CSCvh85453, CSCvh85457.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

A memory corruption vulnerability in Cisco WebEx Network Recording Player allows unauthenticated remote attackers to execute arbitrary code by tricking users into opening specially crafted ARF (Advanced Recording Format) files. The vulnerability stems from insufficient validation of ARF file contents, enabling buffer overflow or similar memory manipulation during playback.

MitigationApply vendor patches: upgrade Cisco WebEx Business Suite WBS31 to T31.23.4 or later, WBS32 and WebEx Meetings to T32.12 or later, and WebEx Meeting Server to 3.0 Patch 1 or later. Educate users to avoid opening untrusted ARF files from unknown sources.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Webex Business Suite 31Application
Affected:< t32.12
Webex Business Suite 32Application
Affected:< t31.23.4
Webex Meeting ServerApplication
Affected:< 3.0
Webex MeetingsApplication
Affected:< t32.12

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Scope
Changed
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify WebEx Network Recording Player is installed
    Search for the WebEx player executable (typically atpplay.exe or similar ARF player) in Program Files directories, or check Add/Remove Programs for Cisco WebEx products
    Affected if The player is installed and users can open ARF files
  2. Determine the installed WebEx version
    Open the WebEx player, then access Help > About, or right-click the executable and view Properties > Details for version information
    Affected if The version is Cisco Webex Business Suite 31 < t32.12, Business Suite 32 < t31.23.4, Meeting Server < 3.0, or Meetings < t32.12
  3. Confirm ARF file handling is enabled
    Check if the system can process .arf file extensions by default - locate sample ARF files or test file association in Windows Explorer
    Affected if ARF files are associated with the WebEx player and can be opened without warning prompts

The environment is affected if Cisco WebEx Network Recording Player is installed with a version below the patched releases (t32.12, t31.23.4, or 3.0) and users can open untrusted ARF files.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 3.0 or later
Fixed in 3.0
Interim mitigation

Apply vendor patches: upgrade Cisco WebEx Business Suite WBS31 to T31.23.4 or later, WBS32 and WebEx Meetings to T32.12 or later, and WebEx Meeting Server to 3.0 Patch 1 or later. Educate users to avoid opening untrusted ARF files from unknown sources.

Recommended fix High confidence

WebEx client builds: T31.23.4 (WBS31), T32.12 (WBS32/Meetings); WebEx Meeting Server: 3.0 Patch 1

  1. Identify the specific Cisco WebEx product in use (WebEx Business Suite WBS31, WBS32, WebEx Meetings, or WebEx Meeting Server)
  2. Determine the current client build version from the WebEx client or meeting server
  3. For WebEx Business Suite WBS31 clients: upgrade to client build T31.23.4 or later
  4. For WebEx Business Suite WBS32 clients: upgrade to client build T32.12 or later
  5. For WebEx Meetings clients: upgrade to client build T32.12 or later
  6. For WebEx Meeting Server: upgrade to version 3.0 Patch 1 or later
  7. Verify the upgrade was successful by checking the client build number

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Webex Business Suite 31 Scoped from the published advisory
  • Consultation4.0 h
  • Implementation6.0 h
  • Testing4.0 h
  • Review / QA2.0 h
16.0 hours of engineering $2,840
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $4,544.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2018-0264 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2018-0264 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data