CVE-2018-10239
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedA privilege escalation vulnerability in the "support access" feature on Infoblox NIOS 6.8 through 8.4.1 could allow a locally authenticated administrator to temporarily gain additional privileges on an affected device and perform actions within the super user scope. The vulnerability is due to a weakness in the "support access" password generation algorithm. A locally authenticated administrative user may be able to exploit this vulnerability if the "support access" feature is enabled, they know the support access code for the current session, and they know the algorithm to generate the support access password from the support access code. "Support access" is disabled by default. When enabled, the access will be automatically disabled (and support access code will expire) after the 24 hours.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceA locally authenticated administrator can escalate privileges by exploiting a weak password generation algorithm in Infoblox NIOS 'support access' feature. By knowing the session-specific support access code and the algorithm, they can derive the password to gain super user-level access.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data>= 6.8, <= 8.4.1CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Local
- Complexity
- Low
- Privileges
- High
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
CVSS:3.0/AV:L/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Identify Infoblox NIOS versionAccess the NIOS Grid Manager GUI and navigate to Help > About, or use the CLI command 'show version' to determine the installed NIOS versionAffected if The installed version falls within 6.8 through 8.4.1 (inclusive)
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Locate the Support Access configurationOpen the NIOS Grid Manager, navigate to Grid > Properties and look for the Support Access settings panelAffected if The Support Access feature is found and accessible in the configuration
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Determine if Support Access is enabledIn the Grid > Properties > Support Access panel, verify whether the feature is currently turned on or enabledAffected if Support Access is shown as enabled or active
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Verify administrative access existsConfirm you have locally authenticated administrator credentials to log into the NIOS Grid Manager or CLIAffected if You have valid local administrator credentials to access the NIOS management interface
You are affected if your Infoblox NIOS version is between 6.8 and 8.4.1 inclusive AND the Support Access feature is currently enabled on your system.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataDisable the 'support access' feature if enabled (it is disabled by default). If support access is required, consider upgrading to a patched version when available and limit knowledge of the feature to essential personnel only.
- Consultation2.0 h
- Implementation1.0 h
- Testing3.0 h
- Review / QA2.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,224.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2018-10239 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2018-10239 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
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