Trio 8500 FirmwareOperating system · Polycom

CVE-2018-14934

MEDIUM · 6.5 CVSS v3.0 Published 2018-11-15
Fix available
A fix is available. Upgrade to 5.5.4 or later.
See remediation →
70/100
Remediation priority · Elevated
No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
The Bluetooth subsystem on Polycom Trio devices with software before 5.5.4 has Incorrect Access Control. An attacker can connect without authentication and subsequently record audio from the device microphone.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

The Polycom Trio device Bluetooth subsystem has an incorrect access control vulnerability allowing unauthenticated Bluetooth connections. An attacker within Bluetooth range can connect without authentication and leverage this to record audio from the device microphone.

MitigationUpdate Polycom Trio firmware to version 5.5.4 or later to remediate the authentication bypass in the Bluetooth subsystem.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Trio 8500 FirmwareOperating system
Affected:< 5.5.4

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Adjacent
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.0/AV:A/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Check the Polycom Trio 8500 firmware version
    Access the device admin interface or web UI and locate the firmware version information, typically found under System Information or About section
    Affected if The displayed firmware version is below 5.5.4 (for example, 5.5.3, 5.5.2, 5.4.x, etc.)
  2. Verify Bluetooth subsystem status
    Access the device admin settings and navigate to Bluetooth or Connectivity options to determine if the Bluetooth feature is currently enabled
    Affected if Bluetooth is enabled on the device
  3. Confirm Bluetooth authentication configuration
    In the Bluetooth settings menu, examine whether authentication or pairing authentication is required for device connections
    Affected if Authentication is not required or is set to 'none' for Bluetooth connections (allowing unauthenticated pairing)
  4. Test Bluetooth pairing from an external device
    Using a separate Bluetooth-capable device within range, attempt to pair or connect to the Polycom Trio without providing any credentials
    Affected if The pairing completes without prompting for a PIN, passkey, or other authentication mechanism

The device is affected if it runs firmware version below 5.5.4 AND has Bluetooth enabled, regardless of security settings, because the vulnerability allows unauthenticated Bluetooth connections.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 5.5.4 or later
Fixed in 5.5.4
Interim mitigation

Update Polycom Trio firmware to version 5.5.4 or later to remediate the authentication bypass in the Bluetooth subsystem.

Fix this in Trio 8500 Firmware Scoped from the published advisory
  • Consultation2.0 h
  • Implementation2.0 h
  • Testing2.0 h
  • Review / QA1.0 h
7.0 hours of engineering $1,240
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $1,984.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2018-14934 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2018-14934 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data