Manageengine OpmanagerApplication · Zohocorp

CVE-2018-19288

MEDIUM · 6.1 CVSS v3.0 Published 2018-11-15
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
68/100
Remediation priority · Elevated
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Zoho ManageEngine OpManager 12.3 before Build 123223 has XSS via the updateWidget API.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Zoho ManageEngine OpManager 12.3 before Build 123223 contains a Cross-Site Scripting (XSS) vulnerability in the updateWidget API endpoint. The API does not properly sanitize user input passed through the widget update mechanism, allowing attackers to inject malicious JavaScript code that executes in the context of other users' browsers.

MitigationUpgrade to ManageEngine OpManager Build 123223 or later. Alternatively, implement proper input validation and output encoding on the updateWidget API endpoint to neutralize malicious script injection.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Manageengine OpmanagerApplication
Affected:= 11.4= 11.5= 12.3

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm Zoho ManageEngine OpManager is installed
    Identify if the target system is running Zoho ManageEngine OpManager by accessing the web interface or checking for OpManager-related processes/services
    Affected if The product is not Zoho ManageEngine OpManager (not affected by this CVE)
  2. Check the installed version and build number
    Access the OpManager web console and navigate to the About or Help section to view the exact version and build number. Alternatively, check the build.info or version file in the OpManager installation directory
    Affected if Version is 11.4, 11.5, or 12.3 and build number is below 123223
  3. Verify the updateWidget API endpoint exists and is accessible
    Attempt to access the /updateWidget API endpoint (typically at /api/json/updatesWidget or similar path under the OpManager web root) to confirm it is available
    Affected if The updateWidget API endpoint is accessible without authentication or with standard user credentials
  4. Check if widget update functionality is enabled
    In the OpManager admin console, examine whether the widget/update feature is enabled for users or if there are any restrictions on the widget customization feature
    Affected if Users with standard (non-admin) access can create or modify widgets through the updateWidget mechanism

The environment is affected if running Zoho ManageEngine OpManager version 11.4, 11.5, or 12.3 with a build number below 123223 and the updateWidget API endpoint is accessible to users who can inject malicious script through widget updates.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Upgrade to ManageEngine OpManager Build 123223 or later. Alternatively, implement proper input validation and output encoding on the updateWidget API endpoint to neutralize malicious script injection.

Fix this in Manageengine Opmanager Scoped from the published advisory
  • Consultation2.0 h
  • Implementation2.0 h
  • Testing2.0 h
  • Review / QA1.0 h
7.0 hours of engineering $1,240
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2018-19288 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
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