DtisqlinstallerApplication · Docutracinc

CVE-2018-5551

CRITICAL · 10.0 CVSS v3.0 Published 2018-03-19
Fix available
A fix is available. Upgrade to after 1.6.4.0 or later.
See remediation →
100/100
Remediation priority · Urgent
Public exploit Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Versions of DocuTrac QuicDoc and Office Therapy that ship with DTISQLInstaller.exe version 1.6.4.0 and prior contain three credentials with known passwords: QDMaster, OTMaster, and sa.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

DocuTrac QuicDoc and Office Therapy ship with DTISQLInstaller.exe containing three hardcoded database credentials (QDMaster, OTMaster, and sa) with known default passwords. These credentials can be extracted from the installer binary and used to gain unauthorized administrative access to the underlying SQL Server database.

MitigationImmediately change all three default passwords (QDMaster, OTMaster, and sa) on all affected systems to unique, strong passwords. Update the installer to generate random credentials during deployment rather than using hardcoded values.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
DtisqlinstallerApplication
Affected:<= 1.6.4.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Changed
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Locate DTISQLInstaller.exe on the system
    Search the filesystem for the file DTISQLInstaller.exe, typically found in DocuTrac QuicDoc or Office Therapy installation directories such as C:\Program Files\DocuTrac or C:\Program Files\Office Therapy
    Affected if The file exists on the system, indicating an affected installation is present
  2. Check if default database credentials are in use
    Inspect the SQL Server authentication configuration for the database used by QuicDoc or Office Therapy. Look for active SQL Server login accounts named QDMaster, OTMaster, and sa that may be using known default passwords
    Affected if Any of these three database accounts (QDMaster, OTMaster, sa) exist and are still using their factory default passwords
  3. Verify SQL Server access using hardcoded credentials
    Attempt to authenticate to the SQL Server instance using the known default credentials (QDMaster, OTMaster, and sa with their documented default passwords) from the installer binary
    Affected if Authentication succeeds with any of these default credentials, confirming the vulnerability is exploitable
  4. Confirm product version is within affected range
    Check the installed version of Docutracinc Dtisqlinstaller by right-clicking DTISQLInstaller.exe, selecting Properties, and viewing the File Version details
    Affected if The file version is 1.6.4.0 or lower, placing it within the vulnerable version range

If DTISQLInstaller.exe exists and the system runs DocuTrac QuicDoc or Office Therapy with version 1.6.4.0 or lower while any of the default database accounts (QDMaster, OTMaster, sa) retain their original passwords, the environment is affected by CVE-2018-5551.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 1.6.4.0
Interim mitigation

Immediately change all three default passwords (QDMaster, OTMaster, and sa) on all affected systems to unique, strong passwords. Update the installer to generate random credentials during deployment rather than using hardcoded values.

Fix this in Dtisqlinstaller Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing6.0 h
  • Review / QA2.0 h
20.0 hours of engineering $3,500
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $5,600.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2018-5551 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2018-5551 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data