Pulse Connect SecureApplication · Pulsesecure

CVE-2018-9849

MEDIUM · 5.5 CVSS v3.0 Published 2018-05-10
Fix available
A fix is available. Upgrade to 8.1r14 / 8.2r11 or later.
See remediation →
58/100
Remediation priority · Elevated
No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Pulse Secure Pulse Connect Secure 8.1.x before 8.1R14, 8.2.x before 8.2R11, and 8.3.x before 8.3R5 do not properly process nested XML entities, which allows remote attackers to cause a denial of service (memory consumption and memory errors) via a crafted XML document.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Pulse Connect Secure fails to properly restrict or sanitize nested XML entity expansion in its XML parser. Attackers can send crafted XML documents with recursive entities that cause exponential memory consumption, leading to memory errors and denial of service.

MitigationUpgrade Pulse Connect Secure to version 8.1R14, 8.2R11, 8.3R5 or later. If immediate patching is not possible, consider restricting XML input or implementing XML parsing safeguards at upstream network devices.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Pulse Connect SecureApplication
Affected:>= 8.1, < 8.1r14>= 8.2, < 8.2r11>= 8.3, < 8.3r5

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
None
User interaction
Required
Scope
Unchanged
Confidentiality
None
Integrity
None
Availability
High

CVSS:3.0/AV:L/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Locate the installed Pulse Connect Secure version
    Log into the admin web interface and navigate to System > Status, or run 'get system version' in the admin CLI. The version is typically displayed as something like 8.2R10 or 8.3R4.
    Affected if The displayed version falls within any of these ranges: 8.1.x before 8.1R14, 8.2.x before 8.2R11, or 8.3.x before 8.3R5.
  2. Confirm the full version string includes the release number
    Verify whether the version string ends with an 'R' release number (for example, 8.2R10, not just 8.2). If only the base version number is visible, check the release notes or patches applied to determine the exact release level.
    Affected if The full version cannot be confirmed as 8.1R14, 8.2R11, 8.3R5 or later.
  3. Identify if XML processing features are in use
    Check the Pulse Connect Secure admin UI under User > Resource Policies > Web or XML for any policies that accept XML-based requests. Also review any integration with third-party systems that send XML content through the gateway.
    Affected if XML parsing policies or XML-based authentication/resource access policies are configured and the version is vulnerable.

You are affected if your Pulse Connect Secure version is 8.1 through 8.1R13, 8.2 through 8.2R10, or 8.3 through 8.3R4, and XML input processing is enabled on the gateway.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 8.1r14 / 8.2r11 / 8.3r5 or later
Fixed in 8.1r148.2r118.3r5
Interim mitigation

Upgrade Pulse Connect Secure to version 8.1R14, 8.2R11, 8.3R5 or later. If immediate patching is not possible, consider restricting XML input or implementing XML parsing safeguards at upstream network devices.

Fix this in Pulse Connect Secure Scoped from the published advisory
  • Consultation3.0 h
  • Implementation2.0 h
  • Testing6.0 h
  • Review / QA2.0 h
13.0 hours of engineering $2,220
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,552.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2018-9849 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2018-9849 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data