Manageengine Remote Access PlusApplication · Zohocorp

CVE-2019-11361

HIGH · 8.8 CVSS v3.1 Published 2020-03-19
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
94/100
Remediation priority · Urgent
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Zoho ManageEngine Remote Access Plus 10.0.258 does not validate user permissions properly, allowing for privilege escalation and eventually a full application takeover.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Zoho ManageEngine Remote Access Plus 10.0.258 contains an improper authorization vulnerability where the application fails to validate user permissions correctly. This allows authenticated users to bypass permission checks, escalate their privileges, and ultimately achieve full application takeover.

MitigationUpgrade to a patched version of ManageEngine Remote Access Plus and ensure all permission checks are properly enforced throughout the application authorization framework.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Manageengine Remote Access PlusApplication
Affected:= 10.0.258

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the installed version of ManageEngine Remote Access Plus
    Access the product's web interface and navigate to the About or Help section, or check the installation directory for a version file. The product typically displays the version on the login page footer or in Admin > Settings > Product Information.
    Affected if The installed version is 10.0.258 exactly.
  2. Confirm the application web interface is accessible
    Verify that the Remote Access Plus web console is reachable by accessing the application's URL (typically on port 8060 or 8061). Attempt to log in with any valid user account.
    Affected if The application is accessible and responds, indicating the service is running.
  3. Check for existing user accounts and roles
    Log into the admin console and navigate to Admin > Users or Admin > User Management to view configured users and their assigned roles/permission levels.
    Affected if Multiple user roles exist (such as standard user, technician, and administrator) and the application relies on role-based access control.
  4. Verify permission enforcement on sensitive operations
    Using a low-privilege authenticated user account, attempt to access administrative functions or resources outside the assigned permission scope, such as modifying system settings or accessing other user data.
    Affected if A lower-privilege user can perform actions beyond their assigned role permissions, indicating the authorization bypass is present.

A user is affected if they are running version 10.0.258 of ManageEngine Remote Access Plus with the web interface accessible and multiple user roles configured.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Upgrade to a patched version of ManageEngine Remote Access Plus and ensure all permission checks are properly enforced throughout the application authorization framework.

Fix this in Manageengine Remote Access Plus Scoped from the published advisory
  • Consultation8.0 h
  • Implementation24.0 h
  • Testing16.0 h
  • Review / QA8.0 h
56.0 hours of engineering $9,760
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-11361 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
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