CVE-2019-11469
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedZoho ManageEngine Applications Manager 12 through 14 allows FaultTemplateOptions.jsp resourceid SQL injection. Subsequently, an unauthenticated user can gain the authority of SYSTEM on the server by uploading a malicious file via the "Execute Program Action(s)" feature.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysisUser input is woven into a database query, letting an attacker rewrite the query's logic. From there they can read, alter, or destroy data — frequently the entire database. The reliable fix is parameterised queries (prepared statements), so input is always treated as data and never as SQL.
General guidance for the sql injection class — the official description and references above are authoritative for this specific CVE. Want a bespoke review and a reviewed fix? Ask our team →
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data>= 12.0, <= 14.0CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- None
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
dbcve · scopedManageEngine Applications Manager version 14 or later (latest stable release)
- 1. Verify current installation version of ManageEngine Applications Manager
- 2. Download the latest version from the official ManageEngine website (www.manageengine.com)
- 3. Back up the current installation including database and configuration files
- 4. Apply the latest security patch or upgrade to version 14 or later
- 5. After upgrade, verify the FaultTemplateOptions.jsp resourceid parameter is no longer vulnerable to SQL injection
- 6. Review Execute Program Action(s) feature settings to ensure no unauthorized files were uploaded during any potential compromise
Generated from the published advisory — verify against the referenced sources before acting.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2019-11469 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2019-11469 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data