Code42 For EnterpriseApplication · Code42

CVE-2019-11551

MEDIUM · 5.5 CVSS v3.0 Published 2019-08-21
Fix available
A fix is available. Upgrade to after 6.9.1 or later.
See remediation →
57/100
Remediation priority · Elevated
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
In Code42 Enterprise and Crashplan for Small Business through Client version 6.9.1, an attacker can craft a restore request to restore a file through the Code42 app to a location they do not have privileges to write.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Code42 Enterprise and Crashplan for Small Business Client versions through 6.9.1 contain a vulnerability where authenticated users can craft restore requests to write files to locations on the file system where they lack proper write privileges, potentially allowing privilege escalation or arbitrary file placement.

MitigationUpgrade Code42/Crashplan client to a version beyond 6.9.1 as provided by vendor patches, and restrict restore destination paths in the application configuration to prevent abuse.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Code42 For EnterpriseApplication
Affected:<= 6.9.1
Crashplan For Small BusinessApplication
Affected:<= 6.9.1

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
High
Availability
None

CVSS:3.0/AV:L/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed Code42 or Crashplan client version
    On Windows, open Add or Remove Programs and locate Code42 or Crashplan entry, then view the installed version. Alternatively, right-click the client executable (Code42.exe or Crashplan.exe), select Properties, and check the Details tab for File Version.
    Affected if The displayed version is 6.9.1 or any lower version number.
  2. Confirm client executable version via command line
    Open Command Prompt and run: dir "C:\Program Files\Code42\Code42.exe" /s 2>nul or dir "C:\Program Files\Crashplan\Crashplan.exe" /s 2>nul. Then run: (path to exe) -version or check version info with PowerShell: (Get-Item "(path)").VersionInfo.FileVersion
    Affected if The returned version string shows 6.9.1 or below.
  3. Verify authenticated user access to client restore feature
    Log into the Code42 or Crashplan client with a standard user account. Navigate to the Restore or Backup tab to confirm the restore functionality is accessible and not disabled by administrator policy.
    Affected if An authenticated non-admin user can access and initiate restore operations.
  4. Check restore destination configuration
    Examine the client configuration file (typically under AppData\Local\Code42 or AppData\Local\Crashplan) for restore path settings. Look for any configuration that restricts allowed restore destination directories.
    Affected if No restrictive path policies are configured, allowing arbitrary restore destinations.

You are affected if the installed Code42 or Crashplan client version is 6.9.1 or lower and authenticated users have access to the restore functionality without restrictive path controls.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 6.9.1
Interim mitigation

Upgrade Code42/Crashplan client to a version beyond 6.9.1 as provided by vendor patches, and restrict restore destination paths in the application configuration to prevent abuse.

Fix this in Code42 For Enterprise Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing4.0 h
  • Review / QA2.0 h
18.0 hours of engineering $3,200
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $5,120.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2019-11551 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-11551 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data