OfficeApplication · Synology

CVE-2019-11828

MEDIUM · 5.4 CVSS v3.1 Published 2019-06-30
Fix available
A fix is available. Upgrade to 3.1.4-2771 or later.
See remediation →
58/100
Remediation priority · Elevated
Remotely reachable

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Cross-site scripting (XSS) vulnerability in Chart in Synology Office before 3.1.4-2771 allows remote authenticated users to inject arbitrary web script or HTML via unspecified vectors.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Cross-site scripting (XSS) vulnerability in the Chart component of Synology Office allows authenticated users to inject arbitrary web scripts or HTML via unspecified vectors. The vulnerability affects versions prior to 3.1.4-2771 and could allow attackers to execute malicious scripts in the context of other users viewing the affected charts.

MitigationUpdate Synology Office to version 3.1.4-2771 or later to apply the patch. As a secondary measure, implement input validation and output encoding for user-supplied data in the Chart functionality.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
OfficeApplication
Affected:< 3.1.4-2771

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm Synology Office is installed
    Access Synology DSM and navigate to Package Center to verify Synology Office package is installed, or use the command line to list installed packages via 'sudo synopkg list'
    Affected if Synology Office is not present on the system, the vulnerability does not apply
  2. Determine installed Synology Office version
    In Synology DSM Package Center, click on Synology Office and view the version information, or run 'sudo synopkg info SynologyOffice' to retrieve package details including version number
    Affected if Unable to retrieve version information, assume potentially affected
  3. Compare version against vulnerable range
    Check if the installed version is less than 3.1.4-2771. The version number is typically displayed in format such as '3.1.4-2771' or similar
    Affected if Installed version is lower than 3.1.4-2771, indicating the vulnerability is present
  4. Verify Chart component is accessible
    Log into Synology Office as an authenticated user and confirm the Chart/ spreadsheet chart creation feature is available and functional
    Affected if Chart component is not accessible or not used, exploitation vector may be limited but the vulnerable code still exists

A system is affected if Synology Office is installed with a version number lower than 3.1.4-2771 and the Chart component is accessible to users.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 3.1.4-2771 or later
Fixed in 3.1.4-2771
Interim mitigation

Update Synology Office to version 3.1.4-2771 or later to apply the patch. As a secondary measure, implement input validation and output encoding for user-supplied data in the Chart functionality.

Fix this in Office Scoped from the published advisory
  • Consultation2.0 h
  • Implementation2.0 h
  • Testing3.0 h
  • Review / QA1.0 h
8.0 hours of engineering $1,390
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,224.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2019-11828 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-11828 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data