CVE-2019-11989
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedA security vulnerability in HPE IceWall SSO Agent Option and IceWall MFA (Agent module ) could be exploited remotely to cause a denial of service. The versions and platforms of Agent Option modules that are impacted are as follows: 10.0 for Apache 2.2 on RHEL 5 and 6, 10.0 for Apache 2.4 on RHEL 7, 10.0 for Apache 2.4 on HP-UX 11i v3, 10.0 for IIS on Windows, 11.0 for Apache 2.4 on RHEL 7, MFA Proxy 4.0 (Agent module only) for Apache 2.4 on RHEL 7.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · moderate confidenceA denial of service vulnerability exists in HPE IceWall SSO Agent Option and IceWall MFA Agent modules. The vulnerability can be triggered remotely, causing the affected web server (Apache or IIS) to become unresponsive, likely through malformed request handling in the authentication agent.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data= 10.0= 11.0= 4.0CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- High
- Privileges
- None
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- None
- Integrity
- None
- Availability
- High
CVSS:3.0/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:N/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Identify HPE IceWall SSO Agent installationLocate the HPE IceWall SSO Agent installation directory or check installed programs on the server. Common locations include /opt/hp/icewall or C:\Program Files\HPE\IceWall on Windows. Use commands like 'ls' or check the Windows registry for installed software.Affected if HPE IceWall SSO Agent version 10.0 or 11.0 is found installed on the system
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Identify HPE MFA Proxy installationLocate the HPE MFA Proxy installation directory or check installed programs. Use system inventory tools or check for MFA Proxy-specific directories and binaries.Affected if HPE MFA Proxy version 4.0 is found installed on the system
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Verify installed versionsCheck the version of the installed IceWall SSO Agent or MFA Proxy using product-specific commands, configuration files, or version information displayed by the software. Compare against the affected versions: IceWall SSO Agent = 10.0 or = 11.0, MFA Proxy = 4.0.Affected if The installed version exactly matches 10.0 or 11.0 for IceWall SSO Agent, or 4.0 for MFA Proxy
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Confirm affected module is enabledCheck if the IceWall SSO Agent module is loaded and active in the web server configuration (Apache httpd.conf or IIS configuration). Verify the authentication agent is handling requests by reviewing web server logs and active module status.Affected if The IceWall SSO Agent or MFA Proxy module is actively loaded and processing authentication requests on Apache or IIS
A system is affected if HPE IceWall SSO Agent version 10.0 or 11.0, or HPE MFA Proxy version 4.0 is installed with the authentication agent module enabled and handling web server requests.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataApply available patches or updates from HPE for the specific IceWall SSO Agent version and platform in use. If no patch is available, consider implementing rate limiting or web application firewall rules to mitigate DoS attempts.
- Consultation2.0 h
- Implementation4.0 h
- Testing3.0 h
- Review / QA2.0 h
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Free · runs locallyCheck whether your project pulls in CVE-2019-11989 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2019-11989 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
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