Enhanced Internet Usage ManagerApplication · Hp

CVE-2019-11997

MEDIUM · 6.1 CVSS v3.1 Published 2020-01-16
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
68/100
Remediation priority · Elevated
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A potential security vulnerability has been identified in HPE enhanced Internet Usage Manager (eIUM) versions 8.3 and 9.0. The vulnerability could be used for unauthorized access to information via cross site scripting. HPE has made the following software updates to resolve the vulnerability in eIUM. The eIUM 8.3 FP01 customers are advised to install eIUM83FP01Patch_QXCR1001711284.20190806-1244 patch. The eIUM 9.0 customers are advised to upgrade to eIUM 9.0 FP02 PI5 or later versions. For other versions, please, contact the product support.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Cross-site scripting (XSS) vulnerability in HPE enhanced Internet Usage Manager (eIUM) versions 8.3 and 9.0 allows unauthorized access to information through malicious script injection.

MitigationApply patch eIUM83FP01Patch_QXCR1001711284.20190806-1244 for eIUM 8.3 FP01, or upgrade to eIUM 9.0 FP02 PI5 or later for eIUM 9.0.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Enhanced Internet Usage ManagerApplication
Affected:= 8.3= 9.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm HPE eIUM installation
    Locate the HPE enhanced Internet Usage Manager software in your environment by checking installed programs, application inventory, or documentation.
    Affected if eIUM is not present in your environment, this CVE does not apply.
  2. Identify installed eIUM version
    Use the HPE eIUM administrative interface, version check command, or check product documentation to determine the exact installed version number.
    Affected if You cannot determine the version - verify installation method and consult HPE documentation.
  3. Compare against affected versions
    Compare your identified version against the affected versions: 8.3 and 9.0.
    Affected if Your installed version is exactly 8.3 or exactly 9.0.
  4. Check applied patches
    Review installed patches or hotfixes. For version 8.3, check for patch eIUM83FP01Patch_QXCR1001711284.20190806-1244. For version 9.0, verify if FP02 PI5 or later is applied.
    Affected if Version 8.3 or 9.0 is running without the corresponding security patch.

You are affected if HPE eIUM is installed and running version 8.3 or 9.0 without the security patches applied.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply patch eIUM83FP01Patch_QXCR1001711284.20190806-1244 for eIUM 8.3 FP01, or upgrade to eIUM 9.0 FP02 PI5 or later for eIUM 9.0.

Fix this in Enhanced Internet Usage Manager Scoped from the published advisory
  • Consultation2.0 h
  • Implementation3.0 h
  • Testing3.0 h
  • Review / QA2.0 h
10.0 hours of engineering $1,750
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-11997 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data