Control ManagerApplication · Trendmicro

CVE-2019-14688

HIGH · 7.0 CVSS v3.1 Published 2020-02-20
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
73/100
Remediation priority · Elevated
No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Trend Micro has repackaged installers for several Trend Micro products that were found to utilize a version of an install package that had a DLL hijack vulnerability that could be exploited during a new product installation. The vulnerability was found to ONLY be exploitable during an initial product installation by an authorized user. The attacker must convince the target to download malicious DLL locally which must be present when the installer is run.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

DLL hijack vulnerability in Trend Micro repackaged installers where malicious DLL files can be loaded if present locally during initial product installation. Requires user cooperation to download the malicious DLL beforehand and run the installer.

MitigationApply vendor-provided patches/updates from Trend Micro. Users should avoid downloading DLLs from untrusted sources and only use official installer packages from verified sources.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Control ManagerApplication
Affected:= 7.0
Endpoint SensorApplication
Affected:= 1.6
Im SecurityApplication
Affected:= 1.6.5
Mobile SecurityApplication
Affected:= 9.8
OfficescanApplication
Affected:= xg
ScanmailApplication
Affected:= 14.0
SecurityApplication
Affected:= 2019
ServerprotectApplication
Affected:= 5.8= 6.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
High
Privileges
None
User interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:H/PR:N/UI:R/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed Trend Micro products
    Open Windows Registry Editor (regedit) and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall or check Add/Remove Programs for Trend Micro entries
    Affected if Any Trend Micro product listed matches one of the affected products: Control Manager, Endpoint Sensor, IM Security, Mobile Security, OfficeScan, Scanmail, Security, or ServerProtect
  2. Determine installed product version
    Check the product version in Windows Registry under the uninstall key for the identified Trend Micro product, or right-click the installed program in Add/Remove Programs and select Properties to view the Version field
    Affected if The installed version exactly matches any of these: Control Manager 7.0, Endpoint Sensor 1.6, IM Security 1.6.5, Mobile Security 9.8, OfficeScan XG, Scanmail 14.0, Security 2019, ServerProtect 5.8 or 6.0
  3. Verify installation directory contents
    Locate the installation directory (commonly C:\Program Files\Trend Micro or C:\Program Files (x86)\Trend Micro) and inspect for any unexpected or suspicious DLL files that were not part of the original installation
    Affected if Unexpected DLL files are present in the product installation folder that could indicate a previously attempted or successful DLL hijacking attack

You are affected if a Trend Micro product from the list is installed and its version exactly matches one of the specified vulnerable versions, and suspicious DLLs exist in or near the installation directory.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply vendor-provided patches/updates from Trend Micro. Users should avoid downloading DLLs from untrusted sources and only use official installer packages from verified sources.

Fix this in Control Manager Scoped from the published advisory
  • Consultation4.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA2.0 h
13.0 hours of engineering $2,330
Get help mitigating

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,728.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2019-14688 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-14688 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data