Verix OsOperating system · Verifone

CVE-2019-14716

MEDIUM · 6.6 CVSS v3.1 Published 2020-10-23
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
68/100
Remediation priority · Elevated
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Verifone VerixV Pinpad Payment Terminals with QT000530 have an undocumented physical access mode (aka VerixV shell.out).

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Verifone VerixV Pinpad Payment Terminals running QT000530 firmware contain an undocumented physical access mode known as 'shell.out' that provides shell access to the device. This appears to be a hidden backdoor mechanism that bypasses normal authentication when triggered, allowing privileged access to the payment terminal.

MitigationImplement physical security controls including restricted access to terminal locations, tamper-evident seals, and regular physical inspections. Coordinate with Verifone for firmware updates that remove or disable the undocumented access mode.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Verix OsOperating system
Affected:= qt000530

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Physical
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:P/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the device model
    Locate the device label or use system information commands (if accessible through normal means) to confirm the terminal is a Verifone VerixV Pinpad Payment Terminal
    Affected if The device is a Verifone VerixV Pinpad model
  2. Check the firmware version
    Access the terminal's system information or diagnostic menu and identify the firmware build version
    Affected if The firmware version is exactly QT000530
  3. Determine if shell access methods exist
    Inspect available service menus or documentation (if any) for any undocumented access modes or shell commands
    Affected if A shell.out or similar undocumented access method is present or described
  4. Verify physical access controls
    Inspect the terminal for signs of physical tampering or unusual access ports that could trigger the undocumented mode
    Affected if Physical access controls are absent or compromised, allowing unauthorized physical access to the device

A user is affected if they have a Verifone VerixV Pinpad Terminal running firmware version QT000530 where the shell.out backdoor mode could be triggered through physical access.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Implement physical security controls including restricted access to terminal locations, tamper-evident seals, and regular physical inspections. Coordinate with Verifone for firmware updates that remove or disable the undocumented access mode.

Fix this in Verix Os Scoped from the published advisory
  • Consultation4.0 h
  • Implementation6.0 h
  • Testing3.0 h
  • Review / QA2.0 h
15.0 hours of engineering $2,690
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-14716 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
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  • Version or environment caveats, and links to real fixes
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