Telepresence Collaboration EndpointApplication · Cisco
CVE-2019-15275
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedA vulnerability in the CLI of Cisco TelePresence Collaboration Endpoint (CE) Software could allow an authenticated, local attacker to execute arbitrary commands with root privileges. The vulnerability is due to insufficient input validation. An attacker could exploit this vulnerability by authenticating as the remote support user and submitting malicious input to a specific command. A successful exploit could allow the attacker to execute arbitrary commands on the underlying operating system (OS) with root privileges.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceA local privilege escalation vulnerability exists in the Cisco TelePresence Collaboration Endpoint (CE) Software CLI. An attacker with valid credentials for the 'remote support' user account can inject arbitrary OS commands through insufficient input validation in a specific CLI command, achieving root-level execution on the underlying operating system.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data
Telepresence Collaboration EndpointApplication
< 9.8.1CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Local
- Complexity
- Low
- Privileges
- High
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Identify the product and versionAccess the Cisco TelePresence device CLI or web interface and retrieve the software version information using the command 'show version' or checking the system information page.Affected if The software version is Cisco TelePresence Collaboration Endpoint (CE) and the version is below 9.8.1.
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Verify the remote support user account existsLog into the device CLI with administrative credentials and check for the presence of the 'remote support' user account using 'show user' or by reviewing local user accounts.Affected if The 'remote support' user account is present and enabled on the system.
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Confirm CLI authentication is configuredCheck the device configuration for CLI authentication settings using 'show running-config | include authentication' or reviewing the security settings in the web interface.Affected if CLI authentication is enabled and the remote support user has valid login credentials.
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Review CLI command execution logsExamine system logs for any executed CLI commands, particularly those that may indicate command injection attempts or unusual activity from the remote support user account.Affected if There are logs of suspicious or unauthorized CLI command execution, especially involving shell commands.
Your environment is affected if you are running Cisco TelePresence Collaboration Endpoint (CE) software version below 9.8.1 with the remote support user account present and CLI access enabled.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor data9.8.1
Apply the vendor patch for CVE-2019-15275 (contact Cisco for affected versions), change the remote support user credentials immediately, and review access controls for CLI authentication.
Fix this in Telepresence Collaboration Endpoint
Scoped from the published advisory
- Consultation3.0 h
- Implementation4.0 h
- Testing3.0 h
- Review / QA2.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,408.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2019-15275 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2019-15275 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
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