Webex Meetings OnlineApplication · Cisco

CVE-2019-1638

HIGH · 7.8 CVSS v3.0 Published 2019-01-23
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
81/100
Remediation priority · High
No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A vulnerability in the Cisco Webex Network Recording Player for Microsoft Windows and the Cisco Webex Player for Microsoft Windows could allow an attacker to execute arbitrary code on an affected system. The vulnerability exist because the affected software improperly validates Advanced Recording Format (ARF) and Webex Recording Format (WRF) files. An attacker could exploit this vulnerability by sending a user a malicious ARF or WRF file via a link or email attachment and persuading the user to open the file with the affected software. Successful exploitation could allow the attacker to execute arbitrary code on the affected system.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

A vulnerability in Cisco Webex Network Recording Player and Cisco Webex Player for Windows allows arbitrary code execution due to improper validation of Advanced Recording Format (ARF) and Webex Recording Format (WRF) files. Attackers exploit this by sending malicious ARF or WRF files that, when opened by users, execute arbitrary code on the affected system.

MitigationUsers should not open untrusted or unexpected ARF/WRF files received via email or links. Organizations should deploy the Cisco software update/patch when available and ensure Webex players are updated to the patched version.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Webex Meetings OnlineApplication
Affected:= 1.3.33= 1.3.39= t32.9= t33.3.5= t33.5.1
Webex Meetings ServerApplication
Affected:= 3.0mr2= t31

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
None
User interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.0/AV:L/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm Webex Player installation
    Check for Cisco Webex Network Recording Player or Cisco Webex Player on Windows. Look in Program Files for 'Webex' folder or check Programs and Features (Add/Remove Programs) for Webex-related entries.
    Affected if Either Cisco Webex Network Recording Player or Cisco Webex Player for Windows is installed.
  2. Identify installed version via file properties
    Locate the player executable (typically in C:\Program Files\Webex\Webex Recording Player or similar). Right-click the .exe file, select Properties, and check the Version tab for the product version.
    Affected if The version matches one of the affected versions: 1.3.33, 1.3.39, t32.9, t33.3.5, t33.5.1 (for Webex Meetings Online) or 3.0mr2, t31 (for Webex Meetings Server).
  3. Identify version via command line
    Open Command Prompt and run: wmic product where "name like '%Webex%'" get name,version. Alternatively, check the registry under HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall for Webex entries.
    Affected if The returned version matches the affected versions listed above.
  4. Check for ARF/WRF file association
    The vulnerable functionality is handling ARF and WRF recording files. These file extensions (.arf, .wrf) are associated with the Webex Player by default when the player is installed. No additional configuration check is needed as this is the core purpose of the player.
    Affected if The Webex Player is installed and capable of opening .arf or .wrf files, which is the default state after installation.

A system is affected if Cisco Webex Network Recording Player or Cisco Webex Player for Windows is installed and the installed version matches one of the affected versions (1.3.33, 1.3.39, t32.9, t33.3.5, t33.5.1, 3.0mr2, or t31).

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Users should not open untrusted or unexpected ARF/WRF files received via email or links. Organizations should deploy the Cisco software update/patch when available and ensure Webex players are updated to the patched version.

Fix this in Webex Meetings Online Scoped from the published advisory
  • Consultation2.0 h
  • Implementation2.0 h
  • Testing2.0 h
  • Review / QA1.0 h
7.0 hours of engineering $1,240
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2019-1638 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-1638 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data