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Enterprise Chat And EmailApplication · Cisco

CVE-2019-1702

MEDIUM · 6.1 CVSS v3.0 Published 2019-03-11
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
68/100
Remediation priority · Elevated
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Multiple vulnerabilities in the web-based management interface of Cisco Enterprise Chat and Email could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of the affected software. The vulnerabilities are due to insufficient validation of user-supplied input by the web-based management interface of the affected software. An attacker could exploit these vulnerabilities either by injecting malicious code in a chat window or by sending a crafted link to a user of the interface. In both cases, the attacker must persuade the user to click the crafted link or open the chat window that contains the attacker's code. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. Version 11.6(1) is affected.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Multiple XSS vulnerabilities in Cisco Enterprise Chat and Email web-based management interface allow unauthenticated remote attackers to inject malicious script code via chat windows or crafted links. The vulnerabilities stem from insufficient validation of user-supplied input. Successful exploitation enables arbitrary script execution in the context of the affected interface or access to sensitive browser-based information, requiring user interaction (clicking a link or opening a malicious chat window).

MitigationUpgrade from version 11.6(1) to a patched version per Cisco's advisory, or apply available vendor patches. Implement proper input validation and output encoding for all user-supplied data in the web interface.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Enterprise Chat And EmailApplication
Affected:= 11.6\(1\)

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify if Cisco Enterprise Chat and Email is installed
    Locate the product on the system or check installed applications list. This is a web-based application that would typically be found on application servers or unified communication platforms.
    Affected if The product is present on the system and the web management interface is accessible.
  2. Determine the installed version of Cisco Enterprise Chat and Email
    Access the web-based management interface and navigate to the About or Version information page, or use the product's administrative CLI if available. Compare the displayed version to 11.6(1).
    Affected if The installed version is exactly 11.6(1). The vulnerability affects only this specific version.
  3. Verify the web management interface is accessible
    Attempt to access the web-based management interface URL (commonly on ports 443 or 8080 for Cisco customer interaction platforms). Confirm the interface responds and accepts authentication.
    Affected if The web interface is exposed and reachable. The XSS flaws exist in this web interface.
  4. Confirm user interaction capabilities are present
    Check if the chat window feature and link handling functionality are enabled in the management interface. These are standard features of the Cisco Enterprise Chat and Email product.
    Affected if Chat windows and link rendering are functional features. The vulnerability requires these features to be operational for exploitation.

You are affected if Cisco Enterprise Chat and Email version 11.6(1) is installed and its web-based management interface with chat functionality is accessible.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Upgrade from version 11.6(1) to a patched version per Cisco's advisory, or apply available vendor patches. Implement proper input validation and output encoding for all user-supplied data in the web interface.

Fix this in Enterprise Chat And Email Scoped from the published advisory
  • Consultation6.0 h
  • Implementation16.0 h
  • Testing8.0 h
  • Review / QA4.0 h
34.0 hours of engineering $6,000
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-1702 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data